Dawson Wheeler
Kennesaw
Summary
Dynamic General Manager with proven expertise in staff training and performance analysis. Experienced in fostering positive work environments and enhancing customer relationships to drive operational success. Most of all sales experience
Overview
2
2
years of professional experience
Work History
General Manager
Crunch Fitness
Kennesaw
04.2024 - 07.2026
- Oversaw daily operations to ensure exceptional member experiences.
- Developed and implemented marketing strategies to attract new members.
- Conducted regular staff training sessions on customer service protocols.
- Analyzed membership trends to inform strategic business decisions.
- Fostered a positive work environment that encouraged team collaboration.
- Managed staff scheduling and performance evaluations for team efficiency.
- Collaborated with fitness trainers to enhance member engagement programs.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Monitored facility cleanliness and maintenance standards for safety compliance.
- Delegated specific tasks to team members to enhance productivity. to staff, setting priorities and goals.
Education
High School Diploma -
Northwest Whitfield Highschool
Tunnel Hill, GA05-2023
Skills
- Operational oversight
- Performance analysis
- Marketing strategy
- Staff training
- Customer service
- Schedule management
- Relationship management
- Team development
- Leadership and team building
- Employee development
- Time management
- Communication skills
- Problem solving
- Conflict resolution
- Goal setting
- Motivation
Timeline
General Manager
Crunch Fitness
04.2024 - 07.2026
High School Diploma -
Northwest Whitfield Highschool