Dayana Claros

- Worked in a fast-paced environment, completed orders within 2-3 minutes or quicker.

- Trained several colleagues in food preparation techniques and in other positions around the store.

- Supported the kitchen staff in various positions and roles, reported pressing issues to leadership while promoting standard of excellence.

- Ensured each guest leaves with a smile by always using 2nd mile service.

- Assembled food and drink orders quickly and accurately, while completing any special requests to said orders, maintained a clean and well stocked work area.

- Utilized RF scanners to ensure inventory management accuracy.

- Picked and packed orders based on order labels to ensure accuracy.

- Worked together with team members to efficiently meet warehouse quotas

- Monitored inventory levels to maintain stock availability.

- Helped management deliver value and quality to retail customers in a fast-paced environment.

- Ensured that merchandise and the work area were clean, organized, and restocked.

- Effectively handled all forms of payment including cash, card, gift cards, and coupons.

- Familiar with POS system as a cashier and several other positions in the store such as BOH and floor associate.

- Achieved the customer service lead title in 3 weeks of working and trained several workers on the POS system.

- Signed in packages, occasionally delivered these packages to faculty and staff.

- Greeted office visitors and aided them with their inquiries, such as providing directions, setting up conversations between visitors and required personnel, answering questions, and helping in the student check-in and check-out process.

- Assisted office personnel in dropping off and printing documents and supplies, as well as documenting and organizing office supplies requested by personnel.