DAYSHA ORR
Rome
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
11
11
years of professional experience
Work History
Customer Service Cashier
Elwood Staffing
Cartersville
07.2025 - Current
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and resolved issues promptly.
- Maintained accurate cash drawer and balanced at end of shifts.
Doordash Driver
DoorDash
Atlanta
03.2019 - Current
- Delivered food orders promptly to customers' locations.
- Navigated efficiently using GPS and mapping applications.
- Communicated effectively with support teams and customers regarding deliveries.
- Managed time effectively to meet delivery schedules consistently.
Stay At Home Mom
Stay At Home Mom
Rome
01.2022 - 06.2025
- Managed daily household operations, including budgeting, scheduling, and logistics for a family 4.
- Coordinated and maintained family calendars, appointments, and activities, ensuring smooth daily routines.
- Provided care and support for children, promoting emotional and physical well-being.
Customer Service Representative
Insight Global
Decatur
09.2020 - 06.2021
- Answer calls, transfer calls to different departments, schedule appointments
- Assisted customers with inquiries and product information via phone and email.
- Resolved customer complaints by identifying issues and providing effective solutions.
- Maintained accurate records of customer interactions in the CRM system.
Customer Service Representative
State Farm
Atlanta
07.2019 - 12.2020
- Taking calls, filling out claims, documents, emailing etc
- Resolved customer complaints by identifying issues and providing effective solutions.
- Handled billing questions and processed payments efficiently for customer accounts.
- Utilized knowledge of products to recommend additional services to customers effectively.
- Answered customer inquiries and provided accurate information regarding products and services.
Picker Packer
SURGE
Conyers
05.2019 - 07.2019
- Scanning bar codes to make sure they go in the right trucks, inside 18 wheelers stacking box's to the left up to where theirs no space for more and cleaning.
- Selected and packed items accurately for customer orders.
- Maintained inventory accuracy by conducting regular stock checks.
- Collaborated with team members to streamline packing processes.
- Ensured compliance with safety regulations during warehouse operations.
Cleaning Crew
SURGE
Conyers
05.2019 - 06.2019
- Cleaning a stadium, whipping seats, tables, sweeping, and cleaning glass.
- Cleaned assigned areas using appropriate tools and cleaning solutions.
- Maintained inventory of cleaning supplies and reported shortages to management.
- Followed safety protocols while performing cleaning tasks to ensure a safe environment.
Head Cashier
Little Giant Farmers Market
Decatur
12.2017 - 12.2018
- Supervised cash handling and ensured accuracy during high-volume transactions.
- Trained and mentored new cashiers on company policies and customer service skills.
- Managed daily cash reports and reconciled discrepancies with attention to detail.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Cabin Cleaner
ABM Industries, Inc.
Atlanta
08.2018 - 10.2018
- Cleaned cabins thoroughly using industry-standard cleaning supplies and equipment.
- Inspected interiors for damage and reported maintenance needs to appropriate personnel.
- Maintained organized cleaning carts with necessary tools and materials for efficiency.
- Followed safety procedures to ensure a safe working environment during cleaning tasks.
Warehouse Worker
Diverse Staffing
Atlanta
09.2016 - 09.2018
- Loaded and unloaded shipments following safety protocols.
- Conducted regular equipment checks to ensure operational efficiency.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
Front End Manager
Food Depot Supermarket
Lithonia
05.2014 - 12.2017
- Supervised front end operations to ensure smooth customer transactions.
- Trained staff on checkout procedures and customer service best practices.
- Managed cash handling processes to maintain financial accuracy and compliance.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Monitored inventory levels at the front end to prevent stock shortages and issues.
Warehouse Worker
SURGE
Norcross
06.2017 - 11.2017
- Collaborated with team members to streamline order fulfillment processes.
- Inspected incoming goods for quality and accuracy before storage.
- Conducted regular equipment checks to ensure operational efficiency.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
Education
High School Diploma -
MLK Jr High School
Georgia05-2017
Skills
- Point-of-sale operation
- Cash handling
- Customer service
- Time management
- Complaint resolution
- Team collaboration
- Communication skills
- Attention to detail
- Problem solving
- Conflict resolution
- Up-selling techniques
- Positive and professional
- Issue escalation
- Data entry proficiency
- Telephone management
- Customer focus
- Customer inquiries
- Payment collection
- Refund handling
- Microsoft
- Salesforce
- AthenaHealth
- RIS
- ESD
Personal Information
Willing To Relocate: Anywhere
Timeline
Customer Service Cashier
Elwood Staffing
07.2025 - Current
Stay At Home Mom
Stay At Home Mom
01.2022 - 06.2025
Customer Service Representative
Insight Global
09.2020 - 06.2021
Customer Service Representative
State Farm
07.2019 - 12.2020
Picker Packer
SURGE
05.2019 - 07.2019
Cleaning Crew
SURGE
05.2019 - 06.2019
Doordash Driver
DoorDash
03.2019 - Current
Cabin Cleaner
ABM Industries, Inc.
08.2018 - 10.2018
Head Cashier
Little Giant Farmers Market
12.2017 - 12.2018
Warehouse Worker
SURGE
06.2017 - 11.2017
Warehouse Worker
Diverse Staffing
09.2016 - 09.2018
Front End Manager
Food Depot Supermarket
05.2014 - 12.2017
High School Diploma -
MLK Jr High School