Deandra A Smith
Snellville
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
2025
2025
years of professional experience
Work History
Street Team Supervisor
Platinum INC
02.2009 - 10.2009
- Boosted event attendance through strategic location scouting for effective street promotions.
- Established strong partnerships within the community to create opportunities for future collaborations on promotional events or initiatives.
- Expanded brand reach by successfully organizing and executing numerous product launches and promotional events.
- Collaborated with key stakeholders to ensure alignment of street promotion goals with overall company objectives.
Lead Sale Associate
Six Flags Over Georgia
01.2010 - 08.2010
- Assisted guests daily with park related questions and directed patron’s questions on how to enter and exit rides
- Delivered thrills and excitement safely and courteously as rides open to customers
- Assisted with installation and breakdowns of rides
Sales Associate
Bath & Bodyworks
- Assisted customers with store related questions about different products
- Experiences with POS and Cash point procedures
- Merchandise replenishment and stocks
Sales Lead
Forever 21
10.2012 - 04.2014
- Assisted in replenishing and stocking
- Assisted visual merchandiser with daily operations
- Cash point
- Floor change
- Assisted guest with outfit coordination and store related questions
Department Manager
H&M
- Made weekly schedules for employees
- Helicoptered the floor
- Handle store related issues with employees and customers
- Trained others to perform operations of the store such as
- - Garment Care
- - Fitting room
- - Cash Point, truck processing and stock room
- - Helped with store maintenance
Store Manager
Puma
03.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Education
High School Diploma -
Faith Academy
Lawrenceville, GA01-2011
No Degree - Communications
Borough of Manhattan Community College
New York, NYBusiness Management and Entrepreneurship -
DeVry University
Lisle, IL06-2026
Skills
- Customer engagement
- Schedule preparation
- Customer service
- Problem-solving skills
- Cross-selling techniques
- Retail store operations
- Team supervision
- Multitasking and organization
- Cash handling
- Multi-tasking strength
- Training and mentoring
- Store operations
Websites
Timeline
Store Manager
Puma
03.2024 - Current
Sales Lead
Forever 21
10.2012 - 04.2014
Lead Sale Associate
Six Flags Over Georgia
01.2010 - 08.2010
Street Team Supervisor
Platinum INC
02.2009 - 10.2009
Sales Associate
Bath & Bodyworks
Department Manager
H&M
High School Diploma -
Faith Academy
No Degree - Communications
Borough of Manhattan Community College
Business Management and Entrepreneurship -
DeVry University
Similar Profiles
Gerald SpaldingGerald Spalding
Services Optimization Lead at Anglo Platinum / Platinum IMServices Optimization Lead at Anglo Platinum / Platinum IM
Claudia MunozClaudia Munoz
Inventory and Salon Assistant ( Part-time) at Nona Platinum Salon & SpaInventory and Salon Assistant ( Part-time) at Nona Platinum Salon & Spa
Stormie BogardStormie Bogard
Freelance Detailer at Pure Platinum DetailFreelance Detailer at Pure Platinum Detail