Deandre Irwin
Mableton
Summary
Dynamic and results-driven professional with a strong background in customer service at Walmart. Proven ability to enhance retail transactions and optimize front-end performance. Recognized for attention to detail and effective communication skills, consistently streamlining processes to improve customer satisfaction and increase sales of promotional items. Adaptable and committed to teamwork in fast-paced environments.
Developed strong customer service and teamwork skills in fast-paced retail environment, focusing on maintaining high standards and efficient operations. Demonstrated ability to handle customer inquiries, resolve issues, and support store initiatives. Seeking to transition into new field, bringing commitment to delivering quality service and fostering positive customer experiences.
Overview
2
2
years of professional experience
Work History
Front End Associate
Walmart
09.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Increased sales of promotional items, engaging customers with product benefits and special offers.
- Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
Ride Operator
Six Flags Over GA
11.2022 - 01.2023
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
Education
Associate of Science - Cyber Security
Chattahoochee Technical College
Marietta, GA05-2027
Skills
- Customer service
- Time management
- Front-end performance optimization
- Product restocking
- Team contribution
- Retail transactions
- Merchandising and display assembly
- Decision-making
- Attention to detail
- Creative thinking
- Ability to lift 40 pounds
- Strong communication and interpersonal skills
Timeline
Front End Associate
Walmart
09.2023 - Current
Ride Operator
Six Flags Over GA
11.2022 - 01.2023
Associate of Science - Cyber Security
Chattahoochee Technical College
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