Deanna Gearin
Jackson
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Successful working long hours in challenging environments. Excellent history of working well with other team members and pitching in to help achieve team goals.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty with outgoing, positive demeanor.
Very passionate job seeker with strong organizational skills eager to secure any level position. Ready to help team achieve company goals and continue growing the business.
Overview
10
10
years of professional experience
Work History
Production Lead
Zinus USA
McDonough, GA
11.2021 - 11.2025
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Prepared reports and technical documentation of day-to-day production processes.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Maintain employees within my area
Customer Service Specialist/ Dispatcher
ABC Tennis
Locust Grove, GA
02.2016 - 06.2020
- Provided primary customer support to internal and external customers.
- Resolved concerns with products or services to help with retention and drive sales.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Dispatched employees employees to job sites.
Education
High School Diploma -
Luella High School
Locust Grove, GA05.2009
Skills
- Quality control
- Troubleshooting
- Team coordination
- Quality assurance
- Equipment safety
- Customer service
- Good communication skills
- Customer relations
- Call center experience
- Assignments dispatch
- Dispatch recordkeeping
References
Andrew Stewart- 678-673-4455
Carmel Muscow- 770-670-8233
Melissa Carmack- 678-873-4321
Timeline
Production Lead
Zinus USA
11.2021 - 11.2025
Customer Service Specialist/ Dispatcher
ABC Tennis
02.2016 - 06.2020
High School Diploma -
Luella High School