Deanna Stinson
Decatur
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Chief Operations Officer
Stinson & Associates, Inc.
02.2002 - Current
- Champion a culture of continuous improvement, fostering collaboration between departments for optimal operational results.
- Establish strong partnerships with external stakeholders to enhance corporate reputation.
- Streamline operations by implementing process improvements and optimizing resource allocation.
- Optimize customer experience with improved service standards, streamlined complaint resolution procedures, and enhanced internal communication systems for better response times.
- Boost employee satisfaction and retention through effective communication, training programs, and performance incentives.
- Oversee day-to-day operations to keep organization running smoothly while meeting business goals.
District Manager
Blockbuster Video
06.1989 - 02.2002
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Education
B.S. - Management
Lacrosse University
01.2000
Skills
- Organizational leadership
- Operational excellence
- Profitability improvement
- Operations management
- Leadership and people development
- Effective communication
- Self motivation
- Training and development
Certification
- Positive Behavior Support Specialist, WISE, 01/01/24
- Person Centered Thinking, IntellectAbility, 01/01/24
- Video Storytelling, WISE, 01/01/23
- Customized Employment, Griffin-Hammis Associates / ACRE, 01/01/21
- Certified Trainer for Changing the Perception of Ability, Windmills, 01/01/20
Timeline
Chief Operations Officer
Stinson & Associates, Inc.
02.2002 - Current
District Manager
Blockbuster Video
06.1989 - 02.2002
B.S. - Management
Lacrosse University
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