DEAZAVIARA WILLIAMSON
Helena
Summary
Highly-motivated job seeker with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced with recruitment coordination and administrative support. Utilizes organizational and multitasking skills to streamline hiring processes and ensure timely communication. Knowledge of applicant tracking systems and effective scheduling practices.
Overview
15
15
years of professional experience
Work History
Administrative Support
Focus People
05.2023 - Current
- Provided administrative support to clients internally and supported needs for materials organization.
- Enhanced team efficiency by providing administrative support and streamlining processes.
- Increased customer satisfaction by providing timely and efficient administrative support to store management.
- Provided excellent administrative support duties including filing maintaining databases, creating presentations assisting general office upkeep.
- Provided administrative support for annual HR initiatives such as open enrollment, benefits updates, and policy revisions.
- Provided exceptional administrative support to senior staff members, allowing them to focus on higher-level responsibilities.
Clerical Assistant
Telfair Community Service center
10.2015 - 07.2018
- Clerical Support
- Flexible and Adaptable
- Multitasking and Prioritization
- Microsoft Office
- Greeted visitors or callers to handle questions or direct to appropriate staff
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow
- Collected payments, issued receipts and updated accounts to reflect new balances
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation
- Maintained business records by updating customer information
- Answered phone calls and welcomed visitors to office
- Dispersed incoming mail to correct recipients throughout office
- Conducted office inventory checks and requested restock of supplies
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels
- Monitored calendars and scheduled appointments based on availability and established load limits
Line Worker
Trane Ingersoll Rand
07.2014 - 08.2015
- Monitored production line to watch for pile-ups or jams
- Removed foreign material and non-standard products from equipment to maintain proper functioning
- Demonstrated proper work practices to accomplish key performance indicators
- Inspected and repaired products to meet project expectations
- Maintained clean worksite to avoid hazards from chemicals and fragile products
- Hand-assembled needed parts with bolts and screws
- Examined final products for conformance with quality and design standards
- Examined products to verify conformance to quality standards
- Helped achieve team goals by rotating production lines and daily duties to meet demand
Customer Service Associate
Best Buy
11.2013 - 06.2014
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines
- Met and exceeded productivity targets by handling every interaction with top-notch customer service
- Assisted customers with making payments or establishing payment plans to bring accounts current
- Educated customers on special pricing opportunities and company offerings
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Maintained customer privacy and protected company operations by keeping information private and confidential
- Trained new hires on products and services, best practices and protocols to reduce process gaps
- Uphold quality control policies and procedures to increase customer satisfaction
Line Assembler
Bealls Outlet
10.2012 - 10.2013
- Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging
- Removed physical refuse and debris and organized tools to maintain safe work environment
- Followed work orders to correctly assemble building components
- Used established assembly instructions to complete jobs
- Built and packaged products to comply with multiple work orders and deadlines
- Analyzed parts to determine quality and conformance to specifications
- Boxed, labeled and moved items to keep production lines moving swiftly
- Placed products in equipment or on work surfaces for further processing, inspecting or wrapping
- Placed finished products in completed box in preparation for packing and distribution
- Assembled component parts of items and completed hand-finishing of final products
Cashier
Harveys Supermarkets
01.2010 - 09.2012
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Helped with purchases and signed customers up for rewards program
- Verified customer age requirement for alcohol or tobacco purchases
- Operated cash register or POS system to receive payment by cash, check and credit card
- Learned roles of other departments to provide coverage and keep store operational
- Trained new team members in cash register operation, stock procedures and customer services
- Delivered high level of customer service to patrons using active listening and engagement skills
Education
Some College (No Degree) - Criminal Justice
Oconee Fall Line Technical College
McRae, GASkills
- Customer Service
- Organizing and Categorizing
- Time Management
- Prioritizing Work
- Appointment Scheduling
- Administrative support functions
- Administrative support experience
- Administrative Support Abilities
- Administrative support capabilities
- Clerical support
- Administrative assistance
- Administrative support
Timeline
Administrative Support
Focus People
05.2023 - Current
Clerical Assistant
Telfair Community Service center
10.2015 - 07.2018
Line Worker
Trane Ingersoll Rand
07.2014 - 08.2015
Customer Service Associate
Best Buy
11.2013 - 06.2014
Line Assembler
Bealls Outlet
10.2012 - 10.2013
Cashier
Harveys Supermarkets
01.2010 - 09.2012
Some College (No Degree) - Criminal Justice
Oconee Fall Line Technical College
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