DEBBIE LOWERY
FAYETTEVILLE
Summary
Detail-oriented office manager with a proven track record in streamlining operations and enhancing team productivity. Skilled in budget tracking, staff supervision, and effective communication.
Overview
37
37
years of professional experience
Work History
Office Manager
HONDA SOUTH
Morrow
06.2020 - Current
- Managed daily office operations to maintain organized, efficient work environments, supporting overall team productivity.
- Supervised staff, organized schedules, and delegated tasks to optimize team performance.
- Oversaw inventory control and ordered supplies, ensuring timely availability of resources for smooth office operations.
- Tracked office expenses and assisted in budgeting processes, contributing to accurate financial oversight and resource allocation.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services.
- Performed general bookkeeping duties including bank statement reconciliation and journal entry creation.
- Resolved customer inquiries promptly while maintaining positive client relationships.
- Organized company events such as holiday parties and team-building activities.
OFFICE ADMINISTRATOR
AutoNation Ford
Union City
05.1997 - 06.2020
- DAILY BANK DEPOSITS
- Oversaw accounts payable processes to ensure timely and accurate payments
- Handled receptionist duties at front desk, greeting visitors and managing inquiries
- SENT CONTRACTS TO BANK DAILY
- RECONCILED FORD STATEMENT
- Executed various secretary responsibilities, supporting daily operations and communication
BOOKEEPER/ OFFICE MANGER
BRUNOS
RIVERDALE
08.1995 - 05.1997
- Maintained financial records and transactions.
- Reconciled weekly financial reports to identify discrepancies and ensure accurate financial tracking
- Executed essential managerial responsibilities in daily operations.
- Oversaw cashier staff and operations during shifts.
- MANAGE CASHIER SCHEDULE
- MANAGED CUSTOMER COMPLAINTS
- Processed customer transactions at the cash register.
Customer Service Manager
Walmarts Supercenter
Riverdale
08.1993 - 07.1995
- CUSTOMER SERVICE
- Developed staff work schedules to ensure optimal coverage during peak hours
- Led cashier team to ensure efficient service and accurate transactions
- Executed secure cash drops at end of shifts to maintain financial integrity
- Processed employee time-off requests in compliance with policy
Crew Leader
Arbys Resturant
JONESBORO
06.1989 - 07.1993
- Supervised crew activities to ensure efficient restaurant operations.
- Trained new team members on food preparation and safety standards.
- Collaborated with management to maintain high customer service standards.
- Resolved customer complaints promptly, improving overall dining experience.
- Delegated daily tasks to team members to optimize group productivity.
- Coordinated shift schedules and delegated tasks to optimize crew efficiency.
- Mentored newly hired crew members to prepare each for job roles.
- Managed inventory levels and ordered supplies to ensure stock availability.
- Implemented procedures for maintaining cleanliness and hygiene in the kitchen.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Monitored task completion to meet company standards for performance.
- Enforced company policies and procedures among team members consistently.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Established and maintained professional working relationships with employees.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
Education
High School Diploma -
CROSS KEYS
Norcross, GASkills
- Office management
- Scheduling
- Staff management
- Staff supervision
- Event coordination
- Budget tracking
- Financial reporting
- Financial reconciliation
- Invoice management
- Account reconciliation
- Inventory control
- Document management
- Business administration
- Administrative oversight
- Customer relationship management
- Customer service
- Data entry
- Employee training
- Conflict resolution
- Task delegation
- Time management
- Organizational skills
- Effective communication
- Problem solving
- Administrative oversight
- Account reconciliation
Timeline
Office Manager
HONDA SOUTH
06.2020 - Current
OFFICE ADMINISTRATOR
AutoNation Ford
05.1997 - 06.2020
BOOKEEPER/ OFFICE MANGER
BRUNOS
08.1995 - 05.1997
Customer Service Manager
Walmarts Supercenter
08.1993 - 07.1995
Crew Leader
Arbys Resturant
06.1989 - 07.1993
High School Diploma -
CROSS KEYS