Summary
Overview
Work History
Education
Skills
Timeline
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Deborah Kohler

Dacula,GA

Summary

Accomplished Branch Manager with a proven track record at South State Bank & First Citizens Bank, enhancing customer satisfaction and streamlining operations for efficiency. Expert in regulatory compliance and skilled in developing strong client relationships, driving revenue growth. Demonstrates exceptional customer service and a strong work ethic, significantly exceeding sales targets.

Overview

46
46
years of professional experience

Work History

Part Time Teller

JP Morgan Chase
01.2024 - Current
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.

Branch Manager, Vice President

South State Bank
05.2006 - 12.2021
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Complied with regulatory guidelines and requirements.
  • Processes all loan applications and paperwork, extending credit to qualified individuals and businesses through various installment, commercial, and real estate products. Maintain low loan and deposit exceptions.

Branch Manager

First Citizens Bank
12.1977 - 05.2006
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Continuously monitored branch performance against key performance indicators, ensuring objectives were met or exceeded.
  • Complied with regulatory guidelines and requirements.
  • Examined customer loan applications for loan approvals and denials.

Education

Associate of Applied Science -

Tri County Community College
Murphy, NC 28906

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Professionalism and Courtesy
  • Goal-oriented focus
  • Fraud Detection Proficiency
  • Compliance, banking laws, and regulations

Timeline

Part Time Teller

JP Morgan Chase
01.2024 - Current

Branch Manager, Vice President

South State Bank
05.2006 - 12.2021

Branch Manager

First Citizens Bank
12.1977 - 05.2006

Associate of Applied Science -

Tri County Community College
Deborah Kohler