Debra Cisco
Helen
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
28
28
years of professional experience
Work History
Self-employed in Logistics/Transportation
- My duties included clerical, safety, accounting and human resources.
- My company had 15 tractor/trailers when I had dissolve the corporation.
Contractor
No Boundaries Transportation LLC
01.2022 - Current
- During this period, I audited hourly pay and timesheets for carrier payments.
- I performed clerical duties such as setting up carriers in the TMS software, doing reports utilizing Excel for inventory control and aging with the car manufacturers, and worked on carrier settlements to transfer to accounts payable.
CEO and owner
Xtra Freight Brokerage, LLC
09.2020 - 12.2021
- I contacted shippers and carriers to perform the logistics and negotiate between the two in a professional and timely manner to give them the best customer service at the best price on the market.
- I tracked and insured timely delivery all shipments.
Assistant Store Manager
Dollar General
08.2021 - 12.2021
- Had to leave the position due to moving to Georgia.
Dba Ingram Transport
Ingram Refrigerated Services, Inc
01.2001 - 12.2019
- I performed duties such as safety, maintenance, compliance, insurance rates, contracts, TMS software and tracking shipment and delivery progress of goods.
- I performed clerical duties utilizing software such as Microsoft Word, Excel and Quick books.
Owner
Jackson Hewitt Tax Service/Cisco Tax Service
11.1997 - 05.2000
- I purchased five territories from Jackson Hewitt.
- I set up and trained employees to use our software to file taxes for our customers.
- I established a processing office and did processing for the five locations of all electronically filed returns to the IRS.
- I arranged rapid refunds with local banks for my customers and oversaw all the operations.
- I traveled between the five locations to ensure that my quality of customer service was implemented and that the customers were satisfied.
- I arranged the implementation of Jackson Hewitt’s brand and marketing throughout all our offices.
Education
Diploma - Business Administration And Management
Lenore High School
Lenore, WV05.1971
Skills
- Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations
- Exceptional ability to connect with people and understand their needs to deliver better service in a timely and professional manner
- Excellent skills typing and data entry details
- Teamwork and collaboration
Timeline
Contractor
No Boundaries Transportation LLC
01.2022 - Current
Assistant Store Manager
Dollar General
08.2021 - 12.2021
CEO and owner
Xtra Freight Brokerage, LLC
09.2020 - 12.2021
Dba Ingram Transport
Ingram Refrigerated Services, Inc
01.2001 - 12.2019
Owner
Jackson Hewitt Tax Service/Cisco Tax Service
11.1997 - 05.2000
Self-employed in Logistics/Transportation
Diploma - Business Administration And Management
Lenore High School
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