Debra Johnson

Collection of data, per emails, faxes & US mail, prompt & accurate processing, keying of Payments Data-Wire Transfer, Check Processing, ACH , Trust & US Core Data-For All financial institutions, Banks, CUs etc... Responsible for all aspects of maintenance & updating collected information per assigned states into proprietary databases. Proofing & correction to ensure accuracy. Establishing & maintaining relationships with financial institutions to clarify unclear or missing information. Keep updated contact & title information, email, phone or post addresses. Notify main office of new institutions, mergers, routing # changes, closed or purchases branches, charter changes and Swift or BIC changes. Archive files for future reference.

• Managed end to end order lifecycles, monitoring & tracking shipments and status. Primary contact for client inquiries, resolving complaints & fostering positive relationships. Processed, modified & finalized customer orders, including preparing bill of ladings & invoicing while coordinating with warehouse team to manage inventory thereby reducing discrepancies while also coordinating with chosen carriers, resolving issues to insure on time delivery. Maintain accurate records, logistic documentation. Key skills-Communication, problem solving and efficiency, attention to detail, time management, Data Entry, Microsoft Office, Outlook, Word, Excel & EDI