Deidre Peach
Pearson,GA
Summary
Fair Housing Certificate
Notary Public
Property Management
Determined and well organized.
Knowledgeable but willing to learn and grow.
Overview
8
8
years of professional experience
Work History
Property Manager
Hallmark Management
11.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Property Manager
CAHEC Management Inc
02.2019 - 03.2023
- Maintained property rentals by filling vacancies and enforcing leases
- Communicate directly with residents to ensure satisfaction of living areas as well as the property as a whole
- Communicate with potential residents while assisting with housing applications
- Perform background and credit screenings
- Communicate with Maintenance to ensure all work orders were completed daily
- Interact with different vendors and ensure that all property guidelines were up to date and in compliance with all housing laws
- Implemented a data management system that tracked facilities maintenance, identified areas of remediation and improvement, and created target goals
- Collection of rents and deposits
- Assisted with court systems for evictions
- Inspected units monthly to uphold the highest standards of cleanliness and safety to help reduce complaints
Receptionist/Administrative Assistant
Routt & Associates
05.2017 - 02.2019
- Greet customers with ease
- Answer multi-line telephones
- Navigate Quickbooks to ensure invoices were delivered in a timely manner
- Tracked inventory
- Performed appointment scheduling and updates for customers
- Prepared weekly reports and monthly financial updates for management
- Conducted monthly financial analysis, reviewed sales and costs, and presented recommendations to senior management
- Handled all customer concerns and complaints and ensured they were addressed
Education
GED -
East Central Technical College
Valdosta, GA12.2012
Skills
- Customer service
- Time management
- Computer literacy
- Documentation review
- Leadership
- Property Management
- Microsoft Office
- Marketing
- Multi-line Phone Systems
- Vendor Relationships
- Yardi
Timeline
Property Manager
Hallmark Management
11.2023 - Current
Property Manager
CAHEC Management Inc
02.2019 - 03.2023
Receptionist/Administrative Assistant
Routt & Associates
05.2017 - 02.2019
GED -
East Central Technical College
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