Deiondrick Hall-Toston
Atlanta
Summary
Customer-focused professional with proven experience delivering high-quality service in fast-paced, client-facing environments. Skilled in communication, problem-solving, multitasking, and conflict resolution. Known for creating positive customer experiences, maintaining professionalism under pressure, and working collaboratively with teams to meet organizational goals.
Overview
9
9
years of professional experience
Work History
Project Coordinator / Project Management Support
Remote Security Solutions
Atlanta, GA
07.2025 - Current
- Managed end-to-end project workflows from proposal review through installation completion and go-live
- Reviewed proposals and internal documentation to identify concerns, requirements, and approvals
- Coordinated with internal stakeholders and vendors to source parts, build equipment, and maintain inventory
- Served as primary liaison for site contacts and installers to ensure clear communication
- Scheduled site visits, installations, and project timelines; ensured all stakeholders were informed
- Reviewed and approved quotes, making adjustments as needed to align with project scope and budget
- Oversaw equipment shipping and logistics to meet installation schedules
- Supported installation, testing, and quality checks, including night-view testing
- Communicated project completion and distributed documentation and screenshots to stakeholders
- Managed post-install adjustments and issue resolution prior to go-live
- Ensured timely invoicing and payment processing
- Provided weekly project status updates to internal teams
- Contributed to process improvements by tracking install status and streamlining workflows
Project Manager
Remote Security Solutions
Atlanta, GA
11.2020 - 07.2025
- Serve as a primary point of contact for clients, ensuring clear communication and timely project updates
- Coordinate schedules between clients and installers to meet project deadlines
- Provide step-by-step guidance to installers via phone and email
- Track project progress, document updates, and maintain accurate records in Microsoft Excel
- Collaborate with multiple departments to ensure project requirements are met
- Resolve issues quickly to maintain customer satisfaction
Driver
Uber
Atlanta, GA
09.2017 - 11.2020
- Delivered safe, professional transportation and food delivery services
- Provided excellent customer service while maintaining a friendly and respectful demeanor
- Ensured passenger safety and comfort while navigating efficiently
- Maintained high customer ratings through professionalism and reliability
DJ / Event Services
Self-Employed
Atlanta, GA
08.2016 - Current
- Communicate with clients to understand event needs and preferences
- Deliver professional, customer-focused service at events
- Manage scheduling, setup, and equipment independently
- Create positive experiences through adaptability and attention to client satisfaction
Operations Clerk
Carole’s Collections Inc.
Atlanta, GA
11.2016 - 09.2017
- Greeted customers and assisted with inquiries
- Maintained inventory and stocked merchandise
- Logged sales data accurately in Microsoft Excel
- Assisted with online product postings and website updates
- Supported daily operations in a fast-paced retail environment
Resident Assistant
Miles College
Fairfield, AL
08.2016 - 05.2017
- Maintained a safe, clean, and organized living environment
- Built positive relationships with residents
- Addressed concerns and resolved conflicts professionally
- Planned and coordinated community-building events
- Served as a role model and point of contact for students
Education
Bachelor of Arts - Digital Journalism
Miles College
01.2017
Bachelor of Science - Mass Communications (TV/Radio)
Savannah State University
01.2013
Skills
- Customer Service & Customer Satisfaction
- Verbal & Written Communication
- Problem Solving & Conflict Resolution
- Time Management & Multitasking
- Microsoft Office (Word, Excel, PowerPoint)
- Data Entry & Documentation
- Team Collaboration
- Attention to Detail
Timeline
Project Coordinator / Project Management Support
Remote Security Solutions
07.2025 - Current
Project Manager
Remote Security Solutions
11.2020 - 07.2025
Driver
Uber
09.2017 - 11.2020
Operations Clerk
Carole’s Collections Inc.
11.2016 - 09.2017
DJ / Event Services
Self-Employed
08.2016 - Current
Resident Assistant
Miles College
08.2016 - 05.2017
Bachelor of Arts - Digital Journalism
Miles College
Bachelor of Science - Mass Communications (TV/Radio)
Savannah State University