Deja Lamar
Locust Grove
Summary
Motivated professional experienced in customer service and multitasking. Delivered memorable customer experiences through strong work ethic and adaptability. Committed to enhancing organizational efficiency by effectively managing time and thriving under pressure.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
United states navy
Military
San Diego
05.2019 - 07.2024
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Conducted testing of software and systems to ensure quality and reliability.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
Direcr support professional
Rescare Homecare
Macon
01.2017 - 05.2019
- Assisted clients with daily living activities and personal care tasks.
- Developed personalized care plans based on client needs and preferences.
- Monitored client health and reported changes to healthcare professionals.
- Maintained a safe and clean environment for clients at all times.
- Collaborated with families to ensure effective communication regarding client care.
- Trained new staff on best practices in client support and safety protocols.
- Advocated for clients' rights and needs within the community and healthcare systems.
- Documented daily activities and progress in client care logs accurately.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Accompanied individuals on outings to promote independence and integration into the community.
- Followed the care plan and directions to administer medications.
- Assisted individuals in learning and developing new skills.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Used approved crisis intervention techniques in emergency situations.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Facilitated social interactions between participants and their peers in the community.
- Developed relationships with families of those receiving services to ensure continuity of care.
Warehouse Picker
Saddle Creek Logistics
Jeffersonville
05.2016 - 06.2017
- Operated material handling equipment to efficiently pick and transport products.
- Conducted quality checks on picked items to ensure accuracy and compliance.
- Collaborated with team members to streamline picking processes and improve workflow.
- Verified accuracy of picked items against pick list or customer order.
- Followed established procedures for receiving, storing, rotating, picking and shipping merchandise.
- Picked products by matching numbers and product descriptions using voice audio headset.
- Loaded and unloaded goods from trucks using forklifts and pallet jacks.
Receiving Specialist
Academy Warehouse
Macon
05.2016 - 09.2016
- Received and inspected incoming shipments for accuracy and condition.
- Documented discrepancies and reported issues to management promptly.
- Collaborated with team members to maintain efficient receiving processes.
- Utilized warehouse management systems to track inventory movements.
- Conducted regular audits of received goods for quality assurance.
- Trained new staff on receiving protocols and safety procedures.
- Worked closely with purchasing department to resolve discrepancies between shipped goods and ordered items.
- Monitored temperature-controlled areas for proper temperature maintenance within set parameters for food safety standards compliance.
- Utilized RF scanner to update inventory levels in the warehouse management system.
- Operated forklift or other material handling equipment when needed while adhering to safety protocols.
- Performed cycle counts on inventory items and reconciled discrepancies with vendors.
Education
Associate of Applied Science - Cyber Security
Gwinnett Technical College
Lawrenceville, GA 06.2025 - 05.2027
Southwest High School
Macon, GeorgiaSkills
- Cybersecurity principles
- Project management
- Mission support
- Data analysis
- Database management
- Data management
- Technical troubleshooting
- Troubleshooting
- Analytical
- Microsoft office
- Effective communication
- Team collaboration
- Problem-solving
- Conflict resolution
- Recordkeeping
Timeline
Associate of Applied Science - Cyber Security
Gwinnett Technical College
06.2025 - 05.2027
United states navy
Military
05.2019 - 07.2024
Direcr support professional
Rescare Homecare
01.2017 - 05.2019
Warehouse Picker
Saddle Creek Logistics
05.2016 - 06.2017
Receiving Specialist
Academy Warehouse
05.2016 - 09.2016
Southwest High School