Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deja Reed

Ellenwood

Summary

Proactive and results-oriented professional with notable experience at QuikTrip and Chik-Fil-A, excelling in customer service and team collaboration. Demonstrated ability to enhance team performance and customer satisfaction through effective training and relationship building. Skilled in problem-solving and product knowledge, significantly contributing to workplace efficiency and safety. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability, proactive approach, and ability to leverage effective communication. As well as using her psychology knowledge to properly assist customers.

Overview

3
3
years of professional experience

Work History

Team Member

QuikTrip
10.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Increased customer satisfaction with prompt and accurate responses to questions, requests, and issues.

Team Trainer

Chik-Fil-A
05.2022 - 05.2023
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Greeted customers and provided friendly service to professionally assess every need.
  • Delivered feedback to decision-makers regarding employee performance and training needs.

Education

Bachelor of Science - Psychology

Middle Georgia State University
Macon, GA
12-2027

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Product knowledge
  • Relationship building

Timeline

Team Member

QuikTrip
10.2023 - Current

Team Trainer

Chik-Fil-A
05.2022 - 05.2023

Bachelor of Science - Psychology

Middle Georgia State University
Deja Reed