DEJUAN DAVIS
Human Resources Professional
Dallas
Summary
- Strategic Vice President of Human Resources with 14+ years of progressive HR leadership experience driving workforce strategy, operational efficiency, and organizational performance. Proven ability to build and scale HR functions, implement enterprise HR systems, and align people strategy with executive business objectives. Recognized for developing HR infrastructure, internal recruiting departments, leadership development programs, and HR analytics frameworks that improve hiring efficiency, retention, compliance, and operational decision-making. Trusted advisor to executive leadership on organizational development, workforce planning, employee relations, and employment law compliance.
EXECUTIVE IMPACT
- Built and scaled HR infrastructure and governance frameworks supporting organizational growth and operational efficiency.
- Built and scaled HR, Talent Acquisition, and Talent Development departments, establishing leadership pipelines, mentorship programs, and succession planning frameworks.
- Partnered with executive leadership to implement strategic workforce planning, recruiting strategies, and leadership development initiatives.
- Implemented HRIS systems and HR analytics reporting frameworks, enabling leadership teams to make data-driven workforce decisions.
- Developed onboarding and engagement programs improving retention, employee engagement, and leadership development.
Overview
13
13
years of professional experience
9
9
Certifications
Work History
Vice President, Human Resources
Fortis Property Management
09.2023 - Current
- Lead the strategic direction of Human Resources for a multi-location property management organization, partnering directly with executive leadership to align workforce strategy, compliance initiatives, and organizational development with business objectives.
- Key Contributions
- Built the company’s internal HR department from the ground up, establishing policies, compliance frameworks, and operational HR processes.
- Created the organization’s internal Talent Acquisition department, implementing recruiting workflows and hiring strategies that streamlined internal and external recruitment.
- Coached and developed the Talent Acquisition Manager, improving recruiting operations and hiring outcomes across the organization.
- Designed and launched a Talent & Development department, hiring a Talent & Development Manager and implementing structured employee growth initiatives.
- Developed a leadership development curriculum supporting succession planning, mentorship programs, leadership training, and internal career mobility.
- Partner directly with the company’s benefits broker to negotiate benefits contracts and rate structures, helping manage healthcare costs while enhancing employee benefits.
- Successfully responded to and won 5 EEOC discrimination claims, including racial discrimination and ADA cases.
- Maintain a 92% unemployment claim success rate, representing the organization in hearings and appeals while minimizing liability.
- Developed HR analytics dashboards and recruiting performance reports providing executives with workforce insights and hiring metrics.
- Implemented compliance programs strengthening I-9 verification, payroll data integrity, and HRIS accuracy.
- Created a strategic HR planning calendar aligning executive leadership around workforce planning and HR initiatives.
- Lead complex employee relations investigations, disciplinary actions, and workplace conflict resolution while ensuring compliance with employment laws.
Human Resources Business Partner
Higginbotham Insurance Agency LLC
09.2022 - 09.2023
- Served as a strategic HR advisor to senior leadership, aligning HR initiatives with operational priorities and workforce development.
- Key Contributions
- Partnered with leadership on workforce planning, organizational restructuring, and leadership development initiatives.
- Led implementation of a new HRIS system, improving data reporting and HR operational efficiency.
- Redesigned onboarding and mentorship programs, reducing new-hire turnover by 30%.
- Developed and facilitated leadership development and management training programs.
- Conducted employee relations investigations and resolved workplace conflicts while mitigating legal risk.
- Managed EEOC claims, unemployment claims, and compliance investigations in collaboration with legal counsel.
- Conducted compensation benchmarking and job classification reviews to ensure internal equity and market competitiveness.
- Modernized the employee handbook and implemented eight new employee benefits initiatives.
- Developed HR reporting tools and workforce analytics tracking turnover, productivity.
Human Resources Generalist
Gusto! Bowls and Wraps LLC
09.2021 - 09.2022
- Served as the sole HR professional supporting the entire company portfolio of 12 restaurant locations and 265+ employees, managing payroll, compliance, recruiting, and employee relations.
- Key Contributions
- Managed biweekly payroll for 265+ employees company-wide using ADP Workforce Now.
- Served as the primary HR advisor for 12 restaurant locations, addressing employee relations issues, disciplinary actions, and policy interpretation.
- Successfully responded to and won an EEOC discrimination claim.
- Maintained a 94% unemployment claims success rate, representing the organization in hearings and appeals.
- Led full-cycle recruitment and onboarding for restaurant operations.
- Conducted workplace investigations addressing attendance issues, policy violations, and performance concerns.
- Created a “How to HR Generalist” Standard Operating Procedure (SOP) using ADP Workforce Now to standardize HR processes.
- Organized and facilitated HR town hall meetings providing employees and managers with HR updates and policy guidance.
- Implemented employee engagement initiatives strengthening communication, retention, and workplace culture.
- Ensured compliance with federal, state, and local labor laws across all locations.
Human Resource Specialist
Genuine Parts Company
05.2019 - 05.2022
- Provided HR support across multiple business units within a large corporate environment.
- Key Contributions
- Supported HR leadership in executing succession planning and leadership development initiatives.
- Conducted compensation benchmarking and market analysis.
- Managed HRIS reporting systems ensuring accurate employee records and compliance reporting.
- Assisted with merger and acquisition workforce integrations.
- Advised managers on employee relations issues and performance management strategies.
- Developed Performance Improvement Plans (PIPs) improving employee productivity and accountability.
- Facilitated talent review sessions identifying high-potential employees and leadership pipeline candidates.
Customer Service Team Leader
OnStar
03.2013 - 03.2019
- Led contact center operations and workforce performance management.
- Key Contributions
- Supervised 25+ employees, managing performance, coaching, and leadership development.
- Managed operational metrics including service levels, call allocation, sales performance, attrition rates, and response times.
- Led call monitoring and quality assurance programs improving customer service performance.
- Managed workforce scheduling and operational staffing coverage.
- Mentored and developed 15+ newly promoted team leaders.
- Created a Standard Operating Procedure for new-hire manager orientation.
- Led training cohorts achieving 100% graduation rates.
Education
Bachelor's degree - Business Administration
Southern New Hampshire University
Remote05-2026
Associate of Applied Science - Business Administration (Focus in Human Resources)
Southern New Hampshire University
Remote12-2025
High school diploma - undefined
Detroit Finney High School
Detroit, MI06-2006
Skills
- Microsoft Office
- Retention Strategies
- Sports coaching
- Dayforce
- Basketball
- Policy & process development
- Analysis skills
- Talent acquisition
- Typing
- Contracts
- Editing
- Leadership
- Strategic thinking in HR leadership
- HR Policy Development & Implementation
- HRIS
- Organizational skills
- Employee Engagement
- Compensation & Benefits Administration
- Teaching
- HRIS Systems
- (ADP, Workday, Paylocity, Paycor)
- Computer literacy
- Data analytics
- Process improvement
- Google Suite
Strategic planning
Team leadership
Coaching and mentoring
Decision-making
Certification
Dean’s List
2009, 2012 and 2025
Timeline
Vice President, Human Resources
Fortis Property Management
09.2023 - Current
Human Resources Business Partner
Higginbotham Insurance Agency LLC
09.2022 - 09.2023
Human Resources Generalist
Gusto! Bowls and Wraps LLC
09.2021 - 09.2022
Human Resource Specialist
Genuine Parts Company
05.2019 - 05.2022
Customer Service Team Leader
OnStar
03.2013 - 03.2019
Associate of Applied Science - Business Administration (Focus in Human Resources)
Southern New Hampshire University
High school diploma - undefined
Detroit Finney High School
Bachelor's degree - Business Administration
Southern New Hampshire University