DEJUAN JOHNSON
Moultrie
Summary
Dynamic QA professional with extensive experience at Sanderson Farm, adept in QA score analysis and fostering strong client relationships. Excelled in leading QA training, enhancing product safety, and streamlining processes for efficiency. Known for exceptional teamwork and deep QA knowledge, significantly improving customer satisfaction and product quality through innovative QA strategies.
Overview
20
20
years of professional experience
Work History
QA
Wayne Sanderson
01.2010 - Current
- Able to preform all the jobs that are in my department and have trained several of my co workers over the years
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments with poultry products and people.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Trained to do all jobs in the QA department
- Responsible for the safety of the products being produced and coming into the plant.
Account Manager
Color Time
02.2009 - 01.2010
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
QA
Sanderson Farm
01.2005 - 02.2009
- Responsible for the safety of the products being produced and produce being shipped in
- Able to preform all the jobs that are in my department and have trained several of my co workers over the years
- Mentored junior QA engineers, contributing to their professional growth and skill development.
- Implemented best practices for manual testing, streamlining the QA process for improved outcomes.
- Led automation efforts to improve testing efficiency and reduce manual workload for the QA team.
- Implemented robust reporting mechanisms to track defects, trends, and overall QA progress effectively.
- Improved product quality by implementing comprehensive testing strategies and QA processes.
- Managed schedules and deadlines, effectively coordinating QA activities to meet project milestones.
- Improved customer satisfaction with high-quality products through meticulous QA processes.
- Streamlined QA processes for increased efficiency and reduced testing time, leading to quicker product releases.
Education
High School Diploma -
Coquitt
Moultrie, GA05-2004
Skills
- QA score analysis
- Account management
- Experience conducting QA tests
- Customer service
- Teamwork and collaboration
- QA function
- Deep QA knowledge
- QA training management
- QA test conduction
- QA expert
- QA understanding
Timeline
QA
Wayne Sanderson
01.2010 - Current
Account Manager
Color Time
02.2009 - 01.2010
QA
Sanderson Farm
01.2005 - 02.2009
High School Diploma -
Coquitt
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