Deliesha Roberson
Hinesville
Summary
Dynamic team leader with a proven track record in enhancing operations and driving team performance. Expertise in training, process improvement, and delivering exceptional customer service.
Overview
3
3
years of professional experience
Work History
Team Leader
Hyundai Mobis
Ellabell
09.2024 - 09.2025
- Led team in daily operations and ensured compliance with safety standards.
- Trained new employees on operational procedures and best practices.
- Implemented process improvements to enhance quality control measures.
Store Manager
Macys Department Store
Savannah
03.2023 - 09.2025
- Supervised staff performance and provided ongoing training and support.
- Coordinated inventory management and restocking procedures effectively.
- Managed daily store operations and ensured excellent customer service.
- Resolved customer complaints and maintained positive shopping experiences.
Education
Associate of Science - Business Administration
University of Phoenix
Tempe, AZ12-2025
Skills
- Team leadership
- Customer service
- Employee training
- Effective communication
- Workflow management
- Leading team meetings
- Verbal and written communication
- Leadership
Timeline
Team Leader
Hyundai Mobis
09.2024 - 09.2025
Store Manager
Macys Department Store
03.2023 - 09.2025
Associate of Science - Business Administration
University of Phoenix