Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.
Overview
9
9
years of professional experience
Work History
Banquet Server
OVG
Columbus
12.2016 - Current
Greeted guests upon arrival and assisted with needs throughout event to enhance guest experience.
Served beverages and appetizers to guests in an efficient manner.
Set up meal service stations according to established guidelines to ensure efficient service delivery.
Set up banquet rooms according to event specifications and guidelines.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Collaborated with kitchen staff to ensure smooth service flow during functions
Trained new staff on service techniques and company standards for hospitality.
Assisted in clean-up and breakdown of banquet areas after events to maintain organization and readiness for future functions.
Bartender
OVG
Columbus
12.2016 - Current
Crafted cocktails and beverages tailored to customer preferences, enhancing overall guest satisfaction.
Ensured cleanliness and organization of bar area, contributing to a welcoming atmosphere for patrons.
Delivered exceptional customer service by actively engaging with guests, promptly addressing their needs and enhancing their experience.