Delphenia Wilkins
Jonesboro
Summary
Dedicated and detail-oriented administrative professional with a proven track record in effective communication, strategic planning, and prioritization. Proficient in drafting comprehensive reports and business correspondence, managing correspondence, and maintaining accurate tracking spreadsheets. Recognized for exceptional leadership abilities and talent in streamlining workflows to maximize team strengths and enhance overall productivity. Committed to fostering a collaborative work environment that drives efficiency and supports organizational goals.
Overview
12
12
years of professional experience
Work History
Principal Secretary
Clayton County Public Schools
Jonesboro, GA
01.2013 - 01.2015
- Provided customer service and clerical support in a fast-paced environment. Assisted administrative staff with scheduling appointments for faculty, students, and community leaders.
- Prepared correspondence and detailed minutes for executive meetings.
- Oversaw a team of six secretaries to streamline office processes and improve workflow.
- Facilitated communication between administration, staff, students, and parents to enhance school community engagement.
- Oversaw inventory management of office supplies, reducing costs through effective procurement strategies.
Administrative Assistant
TECH HIGH SCHOOL
Atlanta, GA
01.2010 - 01.2013
- Facilitated effective communication and collaboration by coordinating appointment schedules for staff, administration, faculty, students, and community leaders.
- Implemented and managed comprehensive filing systems, improving overall document organization and retrieval processes.
- Prepared documents for departmental meetings, grade-level events, and school-wide activities.
- Streamlined registration procedures, resulting in successful enrollment of more than 200 students over a two-year period.
Senior Beauty Advisor
BELK DEPARTMENT STORE
McDonough, GA
01.2003 - 01.2006
- Provided exceptional customer service to clients and store visitors. Assisted in maintaining a detailed client registry, documenting over 20 clients' cosmetic needs each month.
- Managed inventory levels and restocked counter displays to support optimal sales operations.
- Completed certification program to enhance expertise in make-over artistry and skin care consulting.
- Orchestrated event planning initiatives to achieve organizational objectives.
Education
High School -
Argo Community High School
Argo-Summit, ILSTRIVE Certificate -
Center For Working Families
Atlanta, GA01.2017
Skills
- Detail-oriented data management
- Commissioned notary professional
- Effective telephone and email communication
- Front office administration
- Inventory management
- Adaptable learner
- Customer service expertise
- Excellent communication
Timeline
Principal Secretary
Clayton County Public Schools
01.2013 - 01.2015
Administrative Assistant
TECH HIGH SCHOOL
01.2010 - 01.2013
Senior Beauty Advisor
BELK DEPARTMENT STORE
01.2003 - 01.2006
High School -
Argo Community High School
STRIVE Certificate -
Center For Working Families