Delynntonya Williams
Atlanta
Summary
Dynamic and detail-oriented professional with extensive experience in hospitality and healthcare environments, including Stablegold Hospitality. Proven track record in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in office organization and team collaboration, consistently improving workflow efficiency and maintaining high standards of cleanliness and safety.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Stablegold Hospitality
07.2025 - Current
- Managed visitor check-in process, ensuring efficient and friendly interactions with all guests.
- Coordinated office supply inventory to maintain adequate stock levels and support daily operations.
- Facilitated communication between departments to improve response times and service delivery.
- Executed appointment scheduling with accuracy, accommodating client preferences and availability.
- Organized and maintained filing systems to support effective record keeping and retrieval.
- Assisted in resolving guest inquiries and complaints, enhancing overall customer satisfaction.
- Implemented front desk procedures that improved workflow efficiency and reduced wait times.
- Monitored phone system usage, addressing technical issues to ensure uninterrupted service.
- Collaborated with management to develop strategies for improving guest experience.
EVS Technician
Children Hospital
04.2024 - 07.2024
- Performed routine cleaning and sanitization of patient rooms and common areas, ensuring compliance with health standards.
- Assisted in maintaining inventory of cleaning supplies, enabling efficient and uninterrupted hospital operations.
- Conducted regular safety compliance checks on equipment and facilities, minimizing hazards for patients and staff.
- Collaborated with healthcare teams to prepare environments for patient admissions and discharges, enhancing workflow efficiency.
- Executed thorough deep-cleaning procedures for specialized medical equipment, contributing to infection control efforts.
- Maintained accurate documentation of cleaning schedules and tasks completed, supporting quality assurance initiatives.
- Trained new staff members on cleaning protocols and safety practices, fostering a culture of compliance and teamwork.
Housekeeping Supervisor
Fairfield Inn And Suites Marriott
06.2017 - 03.2023
- Managed visitor check-in process, ensuring efficient and friendly interactions with all guests.
- Coordinated office supply inventory to maintain adequate stock levels and support daily operations.
- Facilitated communication between departments to improve response times and service delivery.
- Executed appointment scheduling with accuracy, accommodating client preferences and availability.
- Organized and maintained filing systems to support effective record keeping and retrieval.
- Assisted in resolving guest inquiries and complaints, enhancing overall customer satisfaction.
- Implemented front desk procedures that improved workflow efficiency and reduced wait times.
- Monitored phone system usage, addressing technical issues to ensure uninterrupted service.
- Collaborated with management to develop strategies for improving guest experience.
EVS Tech
Emory St. Joseph's Hospital
08.2023 - 04.2024
- Maintained high cleanliness standards across all hospital areas to ensure patient safety and comfort.
- Performed routine safety compliance checks to identify and mitigate potential hazards within the facility.
- Executed equipment maintenance tasks, ensuring operational efficiency and reliability of hospital machinery.
- Documented cleaning procedures and inventory levels to support quality assurance inspections and audits.
Education
High School Diploma -
Fredrick Douglass High
Atlanta GASkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Verbal and written communication
- Administrative skills
- Office organization
- Oral and writing communication
- Hospitality services
- Front office management
- Filing
- Administrative support
- Office administration
Timeline
Front Desk Receptionist
Stablegold Hospitality
07.2025 - Current
EVS Technician
Children Hospital
04.2024 - 07.2024
EVS Tech
Emory St. Joseph's Hospital
08.2023 - 04.2024
Housekeeping Supervisor
Fairfield Inn And Suites Marriott
06.2017 - 03.2023
High School Diploma -
Fredrick Douglass High