Demarco Lawson
Atlanta
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Electronics Engineering Technician
IBEW
Atlanta, GA
01.2023 - Current
- Diagnosed and repaired electrical systems to ensure optimal performance and safety compliance.
- Collaborated with engineering teams to develop and implement electronic solutions for project requirements.
- Conducted routine maintenance on electronic equipment, enhancing reliability and operational efficiency.
- Trained junior technicians on troubleshooting techniques and industry best practices in electronics.
Driver
FBM
Atlanta, Ga
01.2019 - 01.2023
- Additional training such as Boom Operating, Forklift, and other specified equipment
- Display leadership and may be requested to direct and supervise
- Load and unload building materials
- Delivered goods efficiently across designated routes while adhering to safety regulations.
- Maintained accurate logs of deliveries and vehicle inspections to ensure compliance.
Delivery/Contract
Spirit
Atlanta, Ga
01.2016 - 01.2019
- Prepared delivery loads and followed planned delivery routes to ensure timely and accurate deliveries
- Maintaining proper documentation, installing new appliances
- Removed existing appliances and tested/adjusted appliances to ensure optimal performance
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Supervisor/Cashier
Popeyes
Atlanta, Ga
01.2013 - 01.2016
- Providing great customer service, following store opening & closing procedures
- Drawer balancing, audits & reports
- Restock, arranged and organized merchandise
- Mentored team members and promoted customer loyalty and consistent sales
- Supervised team operations to ensure efficient service delivery and compliance with food safety standards.
- Trained staff on operational procedures, enhancing team performance and customer satisfaction.
Education
High school -
WestLake High school
Atlanta, Ga05-2011
Diploma - undefined
Baxis Academy
Atlanta, Ga05-2012
Skills
- Customer Service
- Staff Training & Team Collaboration
- Product Knowledge
- Profit & Loss Management
- Team Leadership
- Troubleshooting & problem solving
- Staff Motivation
- Supervision
- Inventory
- DOT certified & Warehouse Production
Timeline
Electronics Engineering Technician
IBEW
01.2023 - Current
Driver
FBM
01.2019 - 01.2023
Delivery/Contract
Spirit
01.2016 - 01.2019
Supervisor/Cashier
Popeyes
01.2013 - 01.2016
Diploma - undefined
Baxis Academy
High school -
WestLake High school