Experienced and meticulous professional with a keen eye for detail and a dedication to delivering high-quality results. Possessing a strong sense of independence, organization, and self-initiative, I have amassed 15 years of diverse experience across various roles including senior property management, business management, assistant property management, commercial leasing, retail, sales, remote inbound customer service, data entry, clerical tasks, administrative assistance, and office management within a top-tier management company. Driven by a results-oriented mindset, I have consistently performed at a high level, demonstrating my ability to excel in demanding environments. Now, I am eager to leverage my extensive background and leadership capabilities in a new challenge within a forward-thinking company. I am authorized to work in the US for any employer and am prepared to bring my wealth of experience to contribute to the success of your organization.
Work History
Property Manager
Mansermar Property Management
Oversee the entire operation of a one-person property
Hud and senior living
Utilized various communication methods to correspond with customers, ensuring effective and responsive interaction
Demonstrated professionalism and maintained positive verbal communication with both residents and colleagues, fostering a harmonious work environment
Effectively communicated innovative promotional strategies and creatively utilized ideas to enhance marketing efforts
Provided oversight and approval in the Compliance department for tax credit purposes, ensuring regulatory compliance and accuracy.
Property Management
The Park at London
Offered alternative solutions to address residents' concerns and grievances, enhancing satisfaction levels and fostering positive relationships
Implemented rigorous cash drawer checks and meticulous balance closing procedures to maintain financial integrity
Managed the processing of residential payments, ensuring accuracy and timeliness
Ensured prompt and precise bank deposits, adhering to established timelines and protocols
Maintained meticulous records for all residents, facilitating efficient data management and retrieval.
Community Manager
Broder Sachse Real Estate
Willow Creek Apartments 178 Units Columbus, GA
Property Manager
Led property management operations and finances for efficiency and profitability
Deployed rapid turnover tactics to reduce revenue loss from vacancies, maximizing occupancy rates
Handled payroll and timekeeping meticulously, ensuring accuracy
Demonstrated a 100% commitment to providing outstanding experiences for residents and employees
Reviewed and prepared invoices meticulously to maintain accuracy and budget adherence
Managed recertification processes and collaborated with Compliance on tax credit and market property issues
Arbor Crossing Apartments 240 Units Lithonia, GA
Property Manager
Managed property operations and finances comprehensively
Ensured prompt rent collection while adhering to legal guidelines
Championed a 100% commitment to resident and employee satisfaction
Reviewed invoices for accuracy and monitored budgetary compliance
Supervised and evaluated a team of four or more employees
Provided oversight of maintenance and leasing to maintain Company standards.
Rainwood Apartments 230 Units
Morrow
Property Manager
Managed all aspects of operations for a single-person property
Processed rental payments and handled deposit procedures
Maximized occupancy rates at established rates by overseeing rentals