DeMarcus Johnson - Assistant Branch Manager|Operations & Team Leader - Reece USA

Summary

Results-oriented Operations Leader with expertise in managing high-volume branch operations, inventory management, and team development. Led cross-functional teams to enhance operational efficiency and profitability while delivering outstanding customer service. Holds a Bachelor of Business Administration and has a solid history of advancing into senior leadership roles.

Overview

1

year of professional experience

1

Certification

Work History

Assistant Branch Manager|Operations & Team Leader

Reece USA

Atlanta

01.2025 - Current

Lead daily operations of a $3M+ annual revenue distribution branch serving contractors, commercial accounts, and retail customers.
Direct and develop an 8-person team across sales, customer service, warehouse operations, and order fulfillment.
Drive customer satisfaction by ensuring accurate order execution, issue resolution, and exceptional service standards.
Manage inventory investment, purchasing strategy, replenishment planning, and product availability to support sales growth and operational efficiency.
Monitor operational performance metrics and implement process improvements that increase productivity and reduce costs.
Support branch profitability through expense management, inventory control, and revenue-generating initiatives.
Coach and mentor team members while fostering a culture of accountability, collaboration, and continuous improvement.
Partner with vendors and suppliers to improve product availability, negotiate pricing, and support business objectives.
Coordinate logistics, receiving, shipping, and warehouse operations to ensure efficient execution of daily business activities.

Education

Bachelor of Arts - Business Management

Clark Atlanta University

Atlanta, GA

12-2023

Skills

Retail Operations Leadership * Multi-Department Team Management * Business Operations* Workforce Leadership * IInventory Management *Vendor Management * Profit & Loss Support * Customer Service Leadership
Operational Strategy

Languages

Spanish

Limited