DEMARI BUMBRY
Atlanta
Summary
Dynamic Sales Associate with a proven track record at Advanced Auto Parts, excelling in customer relations and technical support. Skilled in vehicle diagnostics and troubleshooting, I enhance customer satisfaction through effective communication and problem resolution. Committed to achieving team goals while maintaining a flexible schedule and a clean, organized workspace.
Overview
5
5
years of professional experience
Work History
Sales Associate
Advanced Auto Parts
Decatur
10.2024 - Current
- Provided product knowledge to enhance customer decision-making.
- Greeted customers and provided exceptional customer service.
- Provided technical support and training for staff on new automation tools and systems.
- Worked closely with developers to design, develop, and deploy automated tests.
- Monitored system performance, identified issues, and optimized automation processes.
- Diagnosed vehicle issues using advanced diagnostic equipment and tools.
- Performed routine maintenance services including oil changes and tire rotations.
- Repaired electrical systems, brakes, and suspension components on various vehicles.
- Assisted customers by explaining repair services and answering technical questions.
- Maintained clean and organized workspace in compliance with safety standards.
- Maintained a clean working environment at all times.
Installation Technician
EMORY DECATUR HOSPITAL
Decatur
07.2021 - 06.2024
- Worked with team members to install and maintain equipment.
- Dispatched to various sites to perform maintenance on failed equipment.
- Hoisted, measured, tested and drilled for various products safely and efficiently.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
- Collaborated with staff to schedule installations and minimize disruptions.
- Assisted in troubleshooting equipment problems efficiently as needed.
Sales Associate
CITY GEAR CLOTHING STORE
Decatur
10.2023 - 04.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
- Worked with fellow sales team members to achieve group targets.
Sales Assistant
FINISH LINE
Decatur
06.2021 - 03.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Accepted and completed cash, check and credit card payments.
- Performed regular price checks to ensure competitive pricing.
- Informed customers about current promotions and discounts.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Education
HIGH SCHOOL DIPLOMA -
Cedar Grove High School
Ellenwood, GA05.2024
Associate of Science -
Georgia State University
Atlanta, GASkills
- Installation tools
- Vehicle diagnostics
- Product knowledge
- Customer Relations
- Excellent Communication
- Self-Motivation
- Stocking and receiving
- Fraud detection
- Meeting deadlines
- Conflict resolution
- Troubleshooting techniques
- Team collaboration
- Time management
- Listening skills
- Flexible schedule
Timeline
Sales Associate
Advanced Auto Parts
10.2024 - Current
Sales Associate
CITY GEAR CLOTHING STORE
10.2023 - 04.2024
Installation Technician
EMORY DECATUR HOSPITAL
07.2021 - 06.2024
Sales Assistant
FINISH LINE
06.2021 - 03.2023
HIGH SCHOOL DIPLOMA -
Cedar Grove High School
Associate of Science -
Georgia State University