DEMARIS MCINTYRE
Atlanta
Summary
Results-driven Director of Education exhibiting Operations/Management skills with a strong work ethic and expertise in client relationship management. Proven ability to enhance customer satisfaction and implement innovative strategies to optimize workflow.
Overview
18
18
years of professional experience
Work History
Owner/Operator
Tranzformations Salon, LLC
01.2008 - Current
- Managed daily operations, ensuring high-quality customer service and efficient workflow.
- Trained and mentored staff on best practices for service delivery, client relations and apprenticeship opportunities
- Coordinated team schedules to maintain optimal staffing levels during peak hours.
- Implemented inventory management systems to optimize product availability and reduce waste.
- Developed marketing strategies to enhance brand visibility and attract new clientele.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Assessed income and expenses and adapted plans to improve profit levels.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Operated with safety and proper infection control procedures meeting both OSHA and EPA standards for a safe environment
Lead Educator/Curriculum Development Specialist
Style Mobb Cosmetology University
10.2020 - 07.2025
- Collaborated with colleagues to develop and revise curriculum using a methodical approach to enhance the learning experience.
- Assessed student progress regularly, using data-driven instruction to guide future lesson planning and targeted support.
- Administered and prepared quizzes, tests and examinations to gauge students progress as well as areas of improvement.
- Completed student progress reports both mid/final term to notify students and parents of strengths and areas of improvement.
- Participated in professional development opportunities to stay current with latest educational research and best practices, translating findings into actionable improvements for the classroom.
- Adapted teaching strategies to accommodate diverse learners and multiple intelligences differentiating instruction based on individual student needs and abilities.
- Implemented innovative teaching strategies, leading to improved retention rates, student engagement and overall academic success for students.
- Served as a mentor for new teachers, sharing best practices and providing guidance on classroom management techniques.
- Viewed as a leader within the school community by consistently demonstrating professionalism in all aspects of the role – from interactions with colleagues to student-teacher conferences.
- Supported faculty members with curriculum-related issues, providing guidance on appropriate modifications based on data analysis results.
- Maintained up-to-date knowledge of industry trends and best practices in curriculum design, utilizing this insight to create relevant and engaging lesson plans.
Education
Instructor's License - Cosmetology
Style Mobb Cosmetology University
Atlanta, GA03-2021
Bachelor of Science - Sociology
University of North Carolina At Charlotte
Charlotte, NC12-2000
Skills
- Operations management
- Dependable and reliable
- Strong work ethic
- Accounting principles
- Client relationship management
- Business operations management
- Equipment maintenance
- Invoice verification
- Time management
Timeline
Lead Educator/Curriculum Development Specialist
Style Mobb Cosmetology University
10.2020 - 07.2025
Owner/Operator
Tranzformations Salon, LLC
01.2008 - Current
Instructor's License - Cosmetology
Style Mobb Cosmetology University
Bachelor of Science - Sociology
University of North Carolina At Charlotte