
Results-driven operations manager with expertise in inventory control and process improvement. Proven track record in enhancing workflow, leading teams, and driving compliance to achieve operational excellence.
Assisted in daily inventory control tasks to enable precise tracking, storage, and movement of materials throughout the facility. Supported inventory accuracy by conducting cycle counts, audits, and reconciliation activities. Identified inventory discrepancies and recommended corrective measures to mitigate future occurrences. Aided in supervising inventory control personnel, including scheduling and training assistance. Collaborated with warehouse and supply chain teams to facilitate efficient operations and product availability. Monitored compliance with company policies, safety regulations, and inventory protocols. Operated inventory management systems (PeopleSoft) to monitor stock levels, transactions, and generate reports. Contributed to process enhancements aimed at improving accuracy, minimizing shrinkage, and streamlining inventory flow. Assisted in preparing and delivering inventory reports, KPIs, and variance analyses for management. Coordinated physical inventories, cycle counts, and annual inventory audits. Tracked inbound and outbound product movements to verify accurate documentation and system updates. Managed inventory adjustments, write-offs, and root cause assessments. Supported budgeting and cost control initiatives related to inventory management. Worked with internal teams to address supply or inventory challenges.
Supervised assembly and shipping staff for visit-specific kits to investigator sites. Assisted inventory control team to maintain necessary supply levels. Monitored quality control processes for accurate shipment of clinical trial materials. Managed resupply of kits to investigator sites and updated auto inventory systems. Created and maintained hazardous materials shipping documentation in compliance with regulations. Trained staff according to clinical trial materials training plan timelines. Collaborated with project management group to verify accuracy of work orders and contents sheets during study startup. Organized staff CVs and training records. Archived relevant records and quality data following standard operating procedures. Participated in developing and implementing process improvements within the clinical trial materials function. Managed staff performance according to organizational policies and regulations. Planned, assigned, and directed team tasks. Evaluated employee performance and supported professional growth. Administered rewards and disciplinary actions for team members. Resolved employee relations issues and addressed conflicts. Approved human resources actions. Provided team leadership in manager's absence.
Managed a team of 15-20 cashiers, optimizing task distribution to enhance efficiency. Directed the balancing of cash registers at the beginning and conclusion of each shift. Addressed customer needs and resolved any concerns promptly.
Oversaw food preparation processes to maintain high standards of quality and efficiency. Managed a daily team of 6, fostering collaboration and productivity. Conducted cash register audits to ensure accuracy at shift start and end.