Demetrice Lashae Lee
Lithonia
Summary
Ambitious individual with professional sales and marketing background. Proven ability to communicate effectively with customers, vendors, and colleagues. Outstanding skills in customer service and marketing of product and/or service. Motivated team player with creative out reached marketing ideas. Dedicated Leasing Manager with expertise in implementing creative strategies to increase revenue. Strengths include performing apartment inspections, collecting market data and analyzing advertising sources for accuracy and effectiveness. Friendly and helpful to work weekends and evenings.
Overview
20
20
years of professional experience
Work History
Leasing Manager
Strategic Properties
05.2024 - Current
- Managed daily and weekly marketing and leasing plans.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected, completed, and processed lease applications.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Communicated effectively with owners, on weekly Funnel calls to strategize on achieving higher occupancy.
- Organized and hosted community events, fostering a positive living environment for tenants.
Leasing Consultant
Perennial Properties
11.2020 - 06.2023
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Successfully stabilized two assets while achieving a closing ratio of 35%.
Leasing Concierge
TRG Management
01.2019 - 10.2020
- Residential Specialist for brand new luxury high-rise in Buckhead.
- Maintained closing ratio over 30 percent each month.
- Provided outstanding customer service to all business accounts as well as walk-in clients.
- Responsible for all inside marketing ideas, resident social events, and updating social media.
- Responsible for completing new move in files within 72 hours for approval and uploading all necessary documents into Onesite.
- Outstanding experience handling any resident conflict or issue, always maintained a upbeat and professional manner.
- Skilled at working independently and collaboratively in a team environment.
Leasing Manager
Daniel Reality
06.2016 - 12.2018
- Residential Specialist for a brand new luxury high-rise in the heart of Midtown.
- Maintained a closing ratio over 30 percent each month.
- Provided outstanding customer service to all business accounts as well as walk-in clients.
- Responsible for all inside marketing ideas, resident social events, and updating social media.
- Responsible for checking ILS, Google & Yelp reviews.
- Outstanding experience handling any resident conflict or issue, always maintained a upbeat and professional manner.
- Established key relationships with potential leaser's and renters.
Assistant Manager
Tribridge Residential
11.2014 - 02.2015
- Collaborated with Property Manager on budget development and expense tracking to maintain financial stability of the property.
- Assisted with the collection of rent payments, ensuring timely deposits and accurate recordkeeping.
- Improved tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Assisted in marketing efforts to attract new tenants, contributing to high occupancy rates throughout the year.
- Maintained detailed records of all leases, contracts, and legal documents to support efficient property management operations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Leasing Manager
Lamar/Cortland Partners
09.2011 - 04.2014
- Managed to meet occupy goals while the property was undergoing a multimillion dollar renovation.
- Worked to optimized occupancy while maximizing effective leased rent during rehab.
- Developed and implemented sales and marketing strategies.
- Established policies and procedures qualification, and screening, and acceptance process of applicants for residency.
- Assists with managing day-to-day operation of apartment community. Worked Community Manager to direct on-site staff to ensure apartments are ready for move-in and are maintained satisfactory manner.
- Created and submitted daily reports on leasing activities
Residential Specialist
Lincoln Properties
12.2004 - 07.2006
- Responds to site visits/ telephone inquiries and conduct site tours.
- Shows and transports clients around the apartment community in order to sell the property amenities, model apartments, and available apartments.
- Prepared and completed all lease related paperwork in an accurate and timely manner.
- Prior to move-in.
- Explained all lease documents to new and existing residents.
- Delivers residents gifts, inspect units for move-ins to ensure units are ready, and assists with planning and hosting social events for resident functions.
Education
Some College (No Degree) - Criminal Justice
Gwinnett Technical College
Lawrenceville, GASkills
- Excellent custom services skills Takes on a leadership role, can handle any challenges or problems, with a positive attitude and approach
- Handles any work very well under pressure, as a team player or an individual
- Great at marketing and sales, able to maintain and achieve, all goals and quotas set fourth
- Employee Motivation and Guidance
- Terms Explanation and Enforcement
- Accurate Property Valuation
- Maintaining closing ratios
- Performance optimization strategies
- Leasing reports
- Marketing expertise
- Resident relations
Timeline
Leasing Manager
Strategic Properties
05.2024 - Current
Leasing Consultant
Perennial Properties
11.2020 - 06.2023
Leasing Concierge
TRG Management
01.2019 - 10.2020
Leasing Manager
Daniel Reality
06.2016 - 12.2018
Assistant Manager
Tribridge Residential
11.2014 - 02.2015
Leasing Manager
Lamar/Cortland Partners
09.2011 - 04.2014
Residential Specialist
Lincoln Properties
12.2004 - 07.2006
Some College (No Degree) - Criminal Justice
Gwinnett Technical College
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