Demetrius Holmes
Atlanta
Summary
Entrepreneurial professional with hands-on experience owning and operating a trucking company, demonstrating strong leadership, logistics coordination, and business management skills. Proven background of 7 years in sales, with a focus on client relations, negotiation, and revenue growth in the insurance field. Proficient at multitasking in dynamic environments, with additional strengths in customer service, operations, and team collaboration. Seeking to apply my business acumen and sales expertise in a growth-focused role with long-term advancement potential.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Development Specialist
StaffHealth
Atlanta
07.2025 - Current
- Prospected, qualified, and nurtured leads in the healthcare staffing space, focusing on skilled nursing, rehabilitation, senior living, and long-term care facilities
- Executed the full sales cycle of multi-touch outbound campaigns to generate interest and set meetings with head decision makers with the objective of gaining their business and getting a contract signed to use our network of providers
- Managed and updated CRM data to ensure accurate tracking of lead status and sales pipeline activities
- Consistently exceeded weekly KPI targets, including number of outbound touches, meetings booked, and qualified opportunities created
- Researched and identified new business opportunities, leveraging tools like LinkedIn and ZoomInfo
- Developed deep knowledge of healthcare staffing needs and industry trends to better position solutions and build trust with prospects
Medicare Sales Agent
YourWay Insurance
Cleveland
06.2024 - 05.2025
- Field inbound calls and provide guidance on insurance plan selection based on the Medicare market.
- Participate in a team-oriented environment with training and coaching.
- Develop expertise in the health insurance market and helping seniors make informed decisions that provide peace of mind and save them money.
- Represent the company professionally both internally and externally.
- Assist clients with Medicare Advantage plan options and enrollment.
- Provide expert advice on insurance products and benefits.
- Manage client accounts and maintaining accurate records.
- Conduct needs assessments to determine the best plan options for clients.
- Handle client inquiries and resolving issues or concerns.
- Ensure compliance with all regulatory requirements and company policies.
- Achieve sales goals and enhance customer satisfaction.
Medicare Sales Agent
CVS Health
Cleveland
05.2023 - 05.2024
- Sell and promote Medicare products by coordinating and delivering formal sales presentations to individuals and consumer groups, arranging private appointments in the customer’s home and making outbound phone calls to prospects
- Follow up on new sales leads, referrals and conducts own prospecting and lead generation activities
- Qualify and educate prospective members on product, pricing and services and assists with enrollment
- Identify opportunities within assigned territory through relationship building with contracted medical providers, senior organizations and other community leaders and educates on our Medicare products
- Identify and pursue opportunity to cross-sell value-added products such as dental and vision
- Receive inbound sales call and deliver a formal sales presentation.
- Over 180 submitted enrollments during the 2023 AEP period (inbound, outbound, and field sales combined).
- Achieved and over delivered on a monthly field sales quota of 5-7 enrollments per month outside of AEP with 10-15 field sales per month.
Business Owner
Freewheeling LLC
Cleveland
09.2019 - 10.2022
- Write job descriptions and/or reviews and edits job descriptions written by others.
- Creates and places job advertising on all recruiting sites, including social media and internal programs.
- Review all applications and interviews applicants to obtain work history, education, training, job skills, and salary requirements, and to provide information about the organization and position. Coordinated and scheduled candidates for additional interviews with others in organization as applicable.
- Manage the coordination and completion of the onboarding processes and procedures for new hires, which includes completing reference checks on applicants, offering the position, sending documents for signature utilizing DocuSign, completing applicant background checks/drug screenings and sending welcome e-mails with various employee related information to new hires.
- Conduct new hire orientation to ensure that new employees are well informed of benefits, policies, and programs in order to set up them up for success in their new role, as well as foster a positive attitude toward company goals.
- Complete weekly follows up for the first few weeks of employment to offer support.
- Conducts 90-day and 180-day new hire follow up interviews with employees to facilitate feedback regarding their role, the company, our onboarding processes and procedures, as well as ensuring to provide support and additional clarification if there are challenges in their role.
- Develop, coordinate, and maintain internal job posting program.
- Develop relationship with, maintains and works with external recruiters and employment agencies to identify and recruit candidates.
- File and maintains employment records for future references.
- Assists in developing and maintaining recruiting policies, procedures, and other related materials for HR recruiting best practices.
- Manage the delivery of Lowe's appliances for two stores in the Erie, PA market Monday through Sunday
- Lead a team of 25+ experience CDL A drivers, movers and appliance installers
- Effectively lead and manage a fleet of 5 26 ft box trucks, and four semi trucks.
- Dispatch 15-20 deliveries per week while maintaining the upmost safety precautions.
- Oversee resolution to all issues of the fleet
- Carefully coordinate delivery with brokers
- Educate drivers on the proper way to work ELDs and DOT regulations.
- Review and investigate potential claims
- Effectively recruit, schedule drug screenings, and complete driver qualification files for all drivers
Relationship Banker
JPMorgan Chase
Cleveland
06.2019 - 09.2019
- Managed assigned customers and proactively meeting with them - in person and over the phone - to build lasting relationships, discover financial needs, and tailor product and service recommendations
- Made the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week
- Partnered with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
- Obeyed policies, procedures, and regulatory banking requirements
Relationship Banker
Citizens Bank
Cleveland
01.2019 - 06.2019
- Presented a professional, friendly and helpful appearance with every interaction
- Worked closely with new and existing customers to understand their financial needs and deepen relationships
- Provided recommendations and assisted customers with a wide array of financial solutions to satisfy their spending, saving, borrowing and investing needs
- Helped customers bank more efficiently using web, mobile and ATM banking
- Acquired new customers through outbound phone checkups and in-store prospecting
- Collaborated with partners in Wealth, Mortgage and Business Banking to help customers with more complex financial needs
- Contacted customers to schedule times to discuss their personal financial goals
- Provided financial education and services to customers to help them fit banking into their everyday lives
- Complied with all financial policies and procedures, state and local laws and regulations
Supervising Sales Agent
American Income Life
Cleveland
01.2018 - 01.2019
- Helped lead a team of licensed insurance agents, overseeing recruitment, training, and performance development to ensure consistent achievement of sales targets and company standards.
- Deliver high-impact presentations to prospective clients, primarily union members, offering life and supplemental insurance products tailored to their needs.
- Mentor new agents on AIL’s proven sales systems, including scripting, product knowledge, and compliance procedures, resulting in faster ramp-up and improved retention.
- Monitor individual and team performance metrics, providing coaching and feedback to optimize productivity and close rates.
- Assist in expanding the client base by leveraging exclusive leads and union partnerships, contributing to ongoing business growth.
- Manage administrative functions such as sales tracking, licensing compliance, and progress reporting to senior leadership.
- Earned recognition for exceeding personal and team sales goals, while fostering a high-performance, client-focused culture.
Sales Representative
National General Insurance
Cleveland
09.2017 - 01.2018
- Made 300 calls a day to property & casualty consumers.
- Encourage the caller to be transferred to a licensed agent.
- Answer live calls and help them be transferred to the correct agent..
- Meet and exceed the quota of 100 transfers a week.
Education
Bachelor of Arts - General Business
Eastern Michigan University
Ypsilanti12-2016
Skills
- Lead generation
- Sales strategy
- CRM management
- Industry research
- Process optimization
- Client relationship management
- Contract negotiation
- Business development
- Team collaboration
- Relationship building
- Effective communication
- Problem solving
- Time management
- Leadership skills
- Profit and loss
- Team management
- Budget development
- Business forecasting
- Staffing
- Human resources
- Marketing expertise
- Insurance product knowledge
- CRM systems
- Presentation skills
- Sales quota achievement
- Team training and development
- Account retention
- Customer retention
- Insurance sales
- Rapport building
- Lead prospecting
- Cold calling
- Customer service
- Product knowledge
- Quotes and sales
- Email marketing
- Multitasking
- Life insurance
Certification
- Life and Health Insurance License
Accomplishments
- Successfully owned and managed a 7 figured business during Covid.
- Earned recognition of business ethics on Channel 8 News in Cleveland, OH
- Top 10 in sales within the company during AEP with YourWay Insurance in 2024.
Timeline
Business Development Specialist
StaffHealth
07.2025 - Current
Medicare Sales Agent
YourWay Insurance
06.2024 - 05.2025
Medicare Sales Agent
CVS Health
05.2023 - 05.2024
Business Owner
Freewheeling LLC
09.2019 - 10.2022
Relationship Banker
JPMorgan Chase
06.2019 - 09.2019
Relationship Banker
Citizens Bank
01.2019 - 06.2019
Supervising Sales Agent
American Income Life
01.2018 - 01.2019
Sales Representative
National General Insurance
09.2017 - 01.2018
Bachelor of Arts - General Business
Eastern Michigan University