DEMITRI NADER
Decatur
Summary
Dependable teammate seeking an opportunity to expand skills and contribute to company success. Hardworking, ethical, punctual, and always willing to embrace new challenges. I adapt quickly to new environments and policy changes as times continue to prove to be unpredictable. I strive to provide a positive interaction with both clients and team members, aiming for professional growth and outstanding customer service in any work environment.
Overview
8
8
years of professional experience
Work History
Branch Banker
PNC Bank
Union City
01.2025 - Current
- Helped customers understand and use mobile applications and online banking.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Achieved or exceeded personal sales goals on consistent basis.
- Processed loan applications and prepared relevant documents for approval.
- Investigated fraudulent activities by analyzing account transactions and identifying suspicious patterns.
- Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
Senior Relationship Banker
First Horizon Bank
01.2022 - 01.2024
- Educated customers on online banking and mobile banking applications.
- Trained new hires on customer service policies and procedures.
- Educated clients on options for managing their finances by leveraging technology, tools, and bank resources.
- Analyzed customers' financial information to deliver personalized account guidance.
- Processed applications for new accounts.
- Monitored and verified suspicious activity on customer accounts.
TELLER
PNC Bank
01.2018 - 01.2022
- Identified sales opportunities and referred customers to branch partners in financial services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
Education
BA Fine Arts Program -
Albany State University
Albany, GA12-2026
Auditing Specialist Certificate - Auditing
Louisiana State University
Baton Rouge, LA12-2026
Skills
- Loss Prevention
- Business Development
- Client Relations
- Strategic Planning
- Database Management
- Marketing & Sales
- Financial Planning
- Financial product knowledge
- Loan origination
- Commercial lending
- Microsoft Offices
References
- PNC Branch Manager, Linda Hughes, (770)-473-3041, Linda.hughes@pnc.com
Timeline
Branch Banker
PNC Bank
01.2025 - Current
Senior Relationship Banker
First Horizon Bank
01.2022 - 01.2024
TELLER
PNC Bank
01.2018 - 01.2022
BA Fine Arts Program -
Albany State University
Auditing Specialist Certificate - Auditing
Louisiana State University