Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Denean Williams

Dallas,GA

Summary

Experienced property manager with 20 years of experience managing metropolitan communities and spaces. Demonstrated ability to drive cost efficiencies, increase property values, and promote positive resident interactions. Seeking a new property manager role to utilize adaptability, business acumen, and analytical skills. Eligible to work in the US for any employer.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Business Manager

Willow Bridge
08.2024 - Current
  • Completing an 83-unit BTR community project
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Community Manager

RPM Living
01.2023 - 08.2024
  • Completed full sale and partial renovation project for entire property including amenities utilizing Boston Post, On-Site software
  • Accepting and approving applications for section 8, Tax credits, programs
  • Maintain aesthetic appearance of two-phase multifamily property building with a property size of #276 one, two, three, bedroom apartments
  • Supervise #6 community employees utilizing leadership and incredible work ethic to role model core values and drive motivation, elevating productivity immensely.
  • Developed a comprehensive content calendar, resulting in a consistent and unified brand message across all platforms.

Community Manager

Dominium
07.2021 - 01.2023
  • Maintain aesthetic appearance of two-phase multifamily property building with property size of #322 apartments to attract tenants through coordination of daily upkeep and proactive maintenance
  • Supervise #9 community employees utilizing leadership and incredible work ethic to role model core values and drive motivation, elevating productivity immensely
  • Completed full renovation project for entire property including amenities utilizing Yardi, Rent Café software
  • Accepting and approving applications for section8, Tax credit, and market programs presentation skills, and outgoing personality, maximizing occupancy monthly
  • Prepare reports such as month-end closing, occupancy status, and budget overviews utilizing Yardi
  • Respond to tenant inquiries or concerns in a timely manner, demonstrating property knowledge and exceptional customer service, achieving 100% resident satisfaction per month.

Community Manager

Integral Property Management
08.2019 - 07.2021
  • Maintain aesthetic appearance of two-phase multifamily property buildings with a property size of #344 apartments to attract tenants through coordination of daily upkeep and proactive maintenance, decreasing average repair cost
  • Approved applications using Yardi, Rent Café, LRO, Screening Reports Blue Moon Software
  • Accepting and approving applications for Public Housing, Tax credit, and Market programs
  • Supervise #10 community employees utilizing leadership and incredible work ethic to role model core values and drive motivation, elevating productivity immensely
  • Collaborate with the legal team to coordinate collection or eviction processes in accordance with established policies and local/state laws, avoiding additional losses quarterly
  • Prepare reports such as month-end closing, occupancy status, and budget overviews utilizing strong business acumen, improving efficiency.

Community Manager

Columbia Residential
05.2016 - 06.2021
  • Completed lease-up of #94 unit senior living community for 55 and over
  • Managed senior community of 55 and over of #248 units with Tax credit public housing, Market programs
  • Managed two of six cluster multifamily property buildings with a property size of #600 total apartments using Tax credit public housing, Market programs
  • Managed a total of #20 employees in three years
  • Approved applications using Onesight, Screening Reports, Sight Plan software
  • Cultivated trusting relationships with new/existing tenants through interactions at community events, clear communication, and interpersonal savvy, minimizing arrears by 75% on average
  • Collecting rent and other property fees from tenants and individual owners
  • Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs
  • Reporting property's financial status, occupancy, and expiring leases to property owners
  • Meeting potential tenants, showing them property, and assessing their applications by anti-discrimination laws
  • Inspecting properties and arranging for repairs and new materials as required.

Assistant Manager

Morguard Management
08.2016 - 02.2017
  • Assisted in managing #284 unit conventional multifamily property
  • Assisted in managing total of #6+ community employees utilizing leadership and incredible work ethic to role model core values and drive motivation, elevating productivity immensely
  • Yardi, LRO, Blue Moon Software
  • Cultivated trusting relationships with new/existing tenants through interactions at community events, clear communication, and interpersonal savvy, minimizing arrears by 75% on average
  • Inspecting properties and arranging for repairs and new materials as required
  • Arranging contracts for maintenance, trash removal, landscaping, security, and other ongoing services and managing disputes with these service providers where appropriate
  • Investigating and resolving property complaints and rental violations
  • Managed daily reports of transactions
  • Trained new employees on bank and company processes and procedures.

Assistant Property Manager

Winstonville Associates
01.2007 - 12.2014
  • Assisted in managing #300 unit multifamily property using Tax credit public housing utilizing AMSI software
  • Assisted in managing #8+ community employees utilizing leadership and incredible work ethic to role model core values and drive motivation, elevating productivity immensely
  • Collaborate with legal team to coordinate collection or eviction processes by established policies and local/state laws, avoiding additional losses quarterly
  • Spearheaded numerous capital improvement projects over six months to maximize asset value and resident satisfaction, leveraging market analysis and analytical thinking, and boosting resident retention tremendously.

Education

Associate of Arts - Business Administration & Management

Southwest Tennessee
Memphis, TN
06.2006

Skills

Management

  • Profit & Loss
  • Payroll
  • Conflict management
  • LRO Software
  • Property leasing
  • Variance Reporting (4 years)
  • Office Management
  • Accounting
  • RealPage Software
  • Leadership
  • Contractor management
  • Budgeting
  • LIHTC
  • Supervising experience
  • Customer service
  • General Ledger Accounting (20 years)
  • Yardi Software
  • Financial Report Writing
  • OneSite Software
  • Section 8
  • Accounts payable
  • Rentredi software
  • English
  • Organizational skills
  • Accounts receivable
  • Account Reconciliation
  • Fair Housing regulations

Certification

  • Certified Property Manager
  • Certified Apartment Manager
  • Driver's License
  • Real Estate License

Timeline

Business Manager

Willow Bridge
08.2024 - Current

Community Manager

RPM Living
01.2023 - 08.2024

Community Manager

Dominium
07.2021 - 01.2023

Community Manager

Integral Property Management
08.2019 - 07.2021

Assistant Manager

Morguard Management
08.2016 - 02.2017

Community Manager

Columbia Residential
05.2016 - 06.2021

Assistant Property Manager

Winstonville Associates
01.2007 - 12.2014

Associate of Arts - Business Administration & Management

Southwest Tennessee
Denean Williams