Experienced property manager with 20 years of experience managing metropolitan communities and spaces. Demonstrated ability to drive cost efficiencies, increase property values, and promote positive resident interactions. Seeking a new property manager role to utilize adaptability, business acumen, and analytical skills. Eligible to work in the US for any employer.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Business Manager
Willow Bridge
08.2024 - Current
Completing an 83-unit BTR community project
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Community Manager
RPM Living
01.2023 - 08.2024
Completed full sale and partial renovation project for entire property including amenities utilizing Boston Post, On-Site software
Accepting and approving applications for section 8, Tax credits, programs
Maintain aesthetic appearance of two-phase multifamily property building with a property size of #276 one, two, three, bedroom apartments
Supervise #6 community employees utilizing leadership and incredible work ethic to role model core values and drive motivation, elevating productivity immensely.
Developed a comprehensive content calendar, resulting in a consistent and unified brand message across all platforms.
Community Manager
Dominium
07.2021 - 01.2023
Maintain aesthetic appearance of two-phase multifamily property building with property size of #322 apartments to attract tenants through coordination of daily upkeep and proactive maintenance
Supervise #9 community employees utilizing leadership and incredible work ethic to role model core values and drive motivation, elevating productivity immensely
Completed full renovation project for entire property including amenities utilizing Yardi, Rent Café software
Accepting and approving applications for section8, Tax credit, and market programs presentation skills, and outgoing personality, maximizing occupancy monthly
Prepare reports such as month-end closing, occupancy status, and budget overviews utilizing Yardi
Respond to tenant inquiries or concerns in a timely manner, demonstrating property knowledge and exceptional customer service, achieving 100% resident satisfaction per month.
Community Manager
Integral Property Management
08.2019 - 07.2021
Maintain aesthetic appearance of two-phase multifamily property buildings with a property size of #344 apartments to attract tenants through coordination of daily upkeep and proactive maintenance, decreasing average repair cost
Approved applications using Yardi, Rent Café, LRO, Screening Reports Blue Moon Software
Accepting and approving applications for Public Housing, Tax credit, and Market programs
Supervise #10 community employees utilizing leadership and incredible work ethic to role model core values and drive motivation, elevating productivity immensely
Collaborate with the legal team to coordinate collection or eviction processes in accordance with established policies and local/state laws, avoiding additional losses quarterly
Prepare reports such as month-end closing, occupancy status, and budget overviews utilizing strong business acumen, improving efficiency.
Community Manager
Columbia Residential
05.2016 - 06.2021
Completed lease-up of #94 unit senior living community for 55 and over
Managed senior community of 55 and over of #248 units with Tax credit public housing, Market programs
Managed two of six cluster multifamily property buildings with a property size of #600 total apartments using Tax credit public housing, Market programs
Managed a total of #20 employees in three years
Approved applications using Onesight, Screening Reports, Sight Plan software
Cultivated trusting relationships with new/existing tenants through interactions at community events, clear communication, and interpersonal savvy, minimizing arrears by 75% on average
Collecting rent and other property fees from tenants and individual owners
Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs
Reporting property's financial status, occupancy, and expiring leases to property owners
Meeting potential tenants, showing them property, and assessing their applications by anti-discrimination laws
Inspecting properties and arranging for repairs and new materials as required.
Assistant Manager
Morguard Management
08.2016 - 02.2017
Assisted in managing #284 unit conventional multifamily property
Assisted in managing total of #6+ community employees utilizing leadership and incredible work ethic to role model core values and drive motivation, elevating productivity immensely
Yardi, LRO, Blue Moon Software
Cultivated trusting relationships with new/existing tenants through interactions at community events, clear communication, and interpersonal savvy, minimizing arrears by 75% on average
Inspecting properties and arranging for repairs and new materials as required
Arranging contracts for maintenance, trash removal, landscaping, security, and other ongoing services and managing disputes with these service providers where appropriate
Investigating and resolving property complaints and rental violations
Managed daily reports of transactions
Trained new employees on bank and company processes and procedures.
Assistant Property Manager
Winstonville Associates
01.2007 - 12.2014
Assisted in managing #300 unit multifamily property using Tax credit public housing utilizing AMSI software
Assisted in managing #8+ community employees utilizing leadership and incredible work ethic to role model core values and drive motivation, elevating productivity immensely
Collaborate with legal team to coordinate collection or eviction processes by established policies and local/state laws, avoiding additional losses quarterly
Spearheaded numerous capital improvement projects over six months to maximize asset value and resident satisfaction, leveraging market analysis and analytical thinking, and boosting resident retention tremendously.
Education
Associate of Arts - Business Administration & Management
Southwest Tennessee
Memphis, TN
06.2006
Skills
Management
Profit & Loss
Payroll
Conflict management
LRO Software
Property leasing
Variance Reporting (4 years)
Office Management
Accounting
RealPage Software
Leadership
Contractor management
Budgeting
LIHTC
Supervising experience
Customer service
General Ledger Accounting (20 years)
Yardi Software
Financial Report Writing
OneSite Software
Section 8
Accounts payable
Rentredi software
English
Organizational skills
Accounts receivable
Account Reconciliation
Fair Housing regulations
Certification
Certified Property Manager
Certified Apartment Manager
Driver's License
Real Estate License
Timeline
Business Manager
Willow Bridge
08.2024 - Current
Community Manager
RPM Living
01.2023 - 08.2024
Community Manager
Dominium
07.2021 - 01.2023
Community Manager
Integral Property Management
08.2019 - 07.2021
Assistant Manager
Morguard Management
08.2016 - 02.2017
Community Manager
Columbia Residential
05.2016 - 06.2021
Assistant Property Manager
Winstonville Associates
01.2007 - 12.2014
Associate of Arts - Business Administration & Management