Denise Herbert
Lawrenceville
Summary
Versatile HR professional with a proven track record at Paychex, adept in HRIS management and payroll processing. Excelled in enhancing employee onboarding processes and customer service, leveraging skills in UKG and Paychex Flex. Demonstrated ability to streamline HR operations, achieving efficiency and employee satisfaction.
Overview
25
25
years of professional experience
Work History
Service Associate
Paychex
Rochester
01.2022 - Current
- Respond to all of client’s incoming call requests: payroll entry (processed weekly payroll, manual and bonus checks, void/reissue, etc), generated reports, Paychex Flex navigation, employee maintenance and PRS follow-up
HRIS Coordinator
National Vision
Duluth
11.2012 - 03.2025
- HRIS Coordinator: UKG requests (ex
- Promotions, demotions, competitive matches, transfers, etc), audits, manual check requests, Serve requests
- Compensation Coordinator: processed unemployment claims via Equifax, market rate requests, data entry
- File Clerk: Physical and digital file maintenance, scanning, office supply maintenance, data entry
- Customer Care Call Center: Respond to all incoming calls, emails, and online chat from customers, respond to BBB and Attorney General complaints
Program Assistant
Gwinnett Technical College
Lawrenceville
12.2018 - 07.2020
- Adult Education (GED) Department - Provided customer service to potential and current GED students, prepared and distributed daily class rosters for evening instructors, entered attendance hours, file maintenance
File Clerk
Gwinnett Technical College
Lawrenceville
07.2010 - 05.2013
- Human Resources Department (Work Study) - Customer service, data entry, file maintenance, mail distribution, gathered and calculated timesheets
Cashier
Follett (GTC Bookstore)
Lawrenceville
09.2008 - 01.2013
- Customer service, performed register transactions (cash, check, and credit card), maintained store products and inventory, data entry
Accounting Technician
University of Georgia
Athens
01.2000 - 08.2007
- Accounting Department - Data entry, journal voucher and purchase order verification, office supply maintenance, bookkeeping, mail distribution
- Accounts Payable Department - Department and vendor relations, processed check requests, stipends, vendor/individual collections, verified check accuracy, digital scanning, filing, document indexing
Education
Associate Degree - Business Administrative Technology
Gwinnett Technical College
Lawrenceville, GA05.2013
Associate Degree - Networking Specialist
Gwinnett Technical College
Lawrenceville, GA08.2011
Skills
- UKG (UltiPro and Ultimate)
- Dimensions
- Dayforce
- SERVE
- Equifax
- HR Acuity
- Finesse
- Paychex Flex
- Webex
- Jabber
- People Fluent
- Employee onboarding
- HRIS management
- Customer service
- File management
- Payroll processing
- Data entry and reporting
- HR policies and procedures
- Microsoft office
Timeline
Service Associate
Paychex
01.2022 - Current
Program Assistant
Gwinnett Technical College
12.2018 - 07.2020
HRIS Coordinator
National Vision
11.2012 - 03.2025
File Clerk
Gwinnett Technical College
07.2010 - 05.2013
Cashier
Follett (GTC Bookstore)
09.2008 - 01.2013
Accounting Technician
University of Georgia
01.2000 - 08.2007
Associate Degree - Business Administrative Technology
Gwinnett Technical College
Associate Degree - Networking Specialist
Gwinnett Technical College
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