Denise Williams
Atlanta
Summary
Dynamic professional with a proven track record at American Airlines, excelling in scheduling expertise and team management. Adept at optimizing operational efficiency through effective task delegation and problem-solving. Committed to enhancing customer service and maintaining attention to detail in fast-paced environments, ensuring seamless coordination and positive experiences.
Overview
34
34
years of professional experience
Work History
Crew Coordinator/Scheduling Coordinator
American Airlines
03.2015 - Current
- Assisted in scheduling crew shifts to optimize operational efficiency.
- Supported daily coordination of crew activities to ensure smooth operations.
- Learned and utilized scheduling software for effective resource allocation.
- Communicated with team members to facilitate task completion and resolve issues.
- Adapted quickly to changing priorities in a fast-paced environment.
Unit Secretary
Gwinnett Medical Center
08.1991 - 03.2015
- Maintained accurate medical records using electronic health record (EHR) systems for compliance and efficiency.
- Developed and implemented streamlined processes for handling patient inquiries and concerns effectively.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
Education
No Degree - Counseling Psychology
Luther Rice Bible College
Stonecrest, GaHigh School Diploma -
Potomac Senior High
Oxon Hill, MD06-1981
Skills
- Task delegation
- Team management
- Scheduling expertise
- Customer service
- Problem-solving
- Attention to detail
- Multitasking Abilities
Timeline
Crew Coordinator/Scheduling Coordinator
American Airlines
03.2015 - Current
Unit Secretary
Gwinnett Medical Center
08.1991 - 03.2015
No Degree - Counseling Psychology
Luther Rice Bible College
High School Diploma -
Potomac Senior High
Similar Profiles
Sue RobinsonSue Robinson
Sr Specialist, HRIS Business Process at American Airlines, American Airlines HDQSr Specialist, HRIS Business Process at American Airlines, American Airlines HDQ
Jilleian K. Sessions-StackhouseJilleian K. Sessions-Stackhouse
Human Resources Sr. Specialist, Policy at American Airlines, American Airlines HDQHuman Resources Sr. Specialist, Policy at American Airlines, American Airlines HDQ
DAVID KOBYLARZDAVID KOBYLARZ
Commercial Airline Pilot at Trans World Airlines(TWA) /American AirlinesCommercial Airline Pilot at Trans World Airlines(TWA) /American Airlines
G. Tyler TenbrinkG. Tyler Tenbrink
Director, Talent Acquisition & Development at Piedmont Airlines- American Airlines GroupDirector, Talent Acquisition & Development at Piedmont Airlines- American Airlines Group
Travis MayTravis May
Customer Service Rep I Remote at HomeCare DeliveredCustomer Service Rep I Remote at HomeCare Delivered