Denitria Brown
Atlanta
Summary
Dedicated Business Administration student majoring in Management with sales and retail experience of over 5 years, seeking a full-time job with a great diverse company based in sales and retail.
Overview
6
6
years of professional experience
Work History
Head Cashier
Lowe's
06.2024 - Current
- Coaches, develops, provides feedback and train associates in the various departmental duties or sales opportunities
- Handling escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
Front Service Clerk
HomeGoods
09.2022 - 02.2024
- Promotes credit and loyalty programs during customer interactions
- Supports and embodies a positive store culture through honesty, integrity, and respect
Cashier
Publix
10.2018 - 09.2023
- Successfully operating a POS cash register, handling an average of100 transactions per day, and counting money in cash drawers to ensure the correct amount is entered
- Providing assistance to an average of60% of the customers per day in locating or selecting high-quality items, as well as making recommendations that are appropriate for the customer’s needs
- Processing all sales transactions tendering cash, credit, and open account information
- Effectively providing premier customer service to every customer
- Helping the company generate sales of over $44.9 billion a year
Education
Bachelors in Business Administration -
Clark Atlanta University
Atlanta, GA05-2025
Associates in Business Administration - undefined
Georgia Piedmont Technical College
Clarkston, GA05.2020
Skills
- Understanding and identifying the needs of customers and communicating accordingly
- The ability to calmly and effectively manage customer conflicts
- Understanding the basics of data entry
- Patience will interacting with others
Timeline
Head Cashier
Lowe's
06.2024 - Current
Front Service Clerk
HomeGoods
09.2022 - 02.2024
Cashier
Publix
10.2018 - 09.2023
Associates in Business Administration - undefined
Georgia Piedmont Technical College
Bachelors in Business Administration -
Clark Atlanta University
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