Summary
Work History
Education
Skills
Timeline
Generic

Dennis Herndon

Tunnel Hill

Summary

Versatile and achievement-oriented professional with a robust background in HVAC, electrical, and plumbing systems, honed through experience with Self Employed Web. Excelled in enhancing indoor air quality and customer satisfaction, demonstrating expert troubleshooting and team collaboration skills. Proven track record in improving operational efficiency and mastering diverse technical challenges, ensuring quality and safety in all projects.

Work History

HVAC Specialist

Self Employed Web
  • Enhanced indoor air quality by installing and maintaining air filtration systems.
  • Assisted in training new employees on company procedures, safety protocols, and technical aspects of the job.
  • Ensured customer satisfaction by providing timely and accurate diagnoses of HVAC issues.
  • Demonstrated versatility in skillset by proficiently servicing a wide range of HVAC makes and models.
  • Developed long-term relationships with customers via clear communication about their needs, resulting in repeat business and referrals.

Electrician

Self Employed Web
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.

Plumbing

Self Employed Web
  • Assisted in drafting technical specifications for plumbing projects by providing expert input based on years of experience in the field.
  • Assembled, installed and repaired wiring, electrical components and plumbing systems and kept grounds systems safe, up-to-date and usable.
  • Assisted with the installation of plumbing systems under the supervision of experienced plumbers.
  • Reduced repair costs through consistent preventative maintenance checks for potential issues in plumbing, electrical systems, and structural elements.
  • Responded swiftly to emergency situations involving electrical outages or plumbing leaks, minimizing potential damage to property while ensuring guest safety at all times.
  • Demonstrated expertise in diverse plumbing systems, tackling complex repair tasks with ease.
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
  • Demonstrated adaptability to various project types, completing both residential and commercial plumbing tasks successfully.
  • Assisted customers with troubleshooting complex plumbing problems, providing expert advice that reduced callbacks and increased client satisfaction.

Sales Assistant

Builders Discount
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

Education

No -

Northwest High
Tunnel Hill, GA

Skills

  • Air conditioning
  • System troubleshooting
  • Ductwork fabrication
  • Heating systems
  • Sheet metal work
  • Refrigeration systems
  • Electrical wiring
  • Equipment installation
  • Indoor air quality
  • Ventilation systems
  • Plumbing systems
  • Leak checks
  • Package and split systems
  • HVAC and refrigeration systems
  • Team collaboration
  • Cooling systems maintenance
  • Dedicated team player
  • Focused on safety
  • Quality-focused
  • Adaptable
  • Duct sizing and design
  • Diagnostic techniques
  • Issue troubleshooting
  • Technical troubleshooting
  • Recovering and recycling
  • Customer focused
  • Valid state driver's license
  • Troubleshooting expertise
  • HVAC change-out procedures expert
  • Maintenance scheduling
  • Quality assurance

Timeline

HVAC Specialist

Self Employed Web

Electrician

Self Employed Web

Plumbing

Self Employed Web

Sales Assistant

Builders Discount

No -

Northwest High

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Dennis Herndon