Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dennis Keaton

Riverdale,GA

Summary

Dedicated and customer-oriented professional with over 40 years of experience in providing exceptional service and support. Proven track record of resolving customer issues promptly and effectively. Strong communication skills with the ability to empathize and establish strong rapport. Committed to maintain a high level of customer satisfaction and exceeding expectations. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

48
48
years of professional experience

Work History

Air Force JROTC Instructor

Clayton County Public Schools
08.2009 - 06.2023
  • To develop citizens of character dedicated to serving their nation and community
  • Used comprehensive training programs to ensure cadets achieved optimal fitness levels, discipline
  • Provided mentorship and guidance to cadets to maximize their potential and instill a strong commitment to teamwork
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior and identify areas of improvement

Clerk, Letter Carrier, Postal Supervisor

US Postal Service
07.1979 - 07.2009
  • As a clerk/carrier responsible for sorting and distribution of US Mail and parcels ensuring customer service and expectations allowing earlier delivery
  • Processed incoming and outgoing mail and packages according to established procedures.
  • As a supervisor responsible for ensuring distribution of US Mail and parcels and managing customer service and expectations.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding increasing productivity.

EMERGENCY MEDICAL TECHNICIAN(EMT), AIR EVAC TECHNICIAN(AET), DRILL INSTRUCTOR

US AIR FORCE/ AIR FORCE RESERVES
08.1975 - 01.2004
  • As an EMT/AET, provide medical care and emergency treatment to various patients in critical condition during transport via ground and air ambulances
  • Collaborate with a multidisciplinary team to ensure seamless continuity of care and exceptional patient outcomes
  • Skilled at working independently and collaboratively in a team environment.
  • As a Drill Instructor conducted rigorous physical and mental training to prepare recruits for the demands of military service.

Education

ASSOCIATE’S DEGREE - MANAGEMENT

FORT HAYES STATE
HAYES, KANSAS
05.2014

Associate’s Degree - Allied Health

Community College of The Air Force
Little Rock, AR
06.1980

Skills

  • Accomplished Instructor/communicator
  • Microsoft computer systems
  • Manages resources and equipment
  • Loyal dedicated employee

Timeline

Air Force JROTC Instructor

Clayton County Public Schools
08.2009 - 06.2023

Clerk, Letter Carrier, Postal Supervisor

US Postal Service
07.1979 - 07.2009

EMERGENCY MEDICAL TECHNICIAN(EMT), AIR EVAC TECHNICIAN(AET), DRILL INSTRUCTOR

US AIR FORCE/ AIR FORCE RESERVES
08.1975 - 01.2004

ASSOCIATE’S DEGREE - MANAGEMENT

FORT HAYES STATE

Associate’s Degree - Allied Health

Community College of The Air Force
Dennis Keaton