Dennise Soto
Cumming
Summary
Proven Crew Member at Dunkin' Donuts, Bilingual with expertise in cash handling and POS systems, I significantly improved team performance and food safety practices. My approach blends problem-solving with a focus on results, ensuring high-quality service delivery.
Overview
1
1
year of professional experience
Work History
Crew Member Trainer
Dunkin' Donuts
12.2023 - Current
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Mentored junior employees to improve performance, food safety, and customer service.
- Operated the front counter and drive-thru cashiers.
- Preparation of beverages and food for customers.
Education
High School Diploma -
West Forsyth High School
Cumming, GASkills
- Customer Service
- Bilingual
- Cash Handling
- Teachability
- POS systems
- Food safety understanding
- Cleaning and sanitation
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member Trainer
Dunkin' Donuts
12.2023 - Current
High School Diploma -
West Forsyth High School
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