Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Deondre Love

Jonesboro

Summary

A dedicated, dependable, and experienced managerial professional with a proven record of leading a team, decreasing turnover, motivating and building a team. Skilled in strategic planning, cost control, and customer satisfaction. Known for adaptability to any situation, effective learner/communicator, and fostering collaborative work environment. Proven ability to drive results and meet organizational goals. Extensive experience in managing high-volume establishments, while creating a memorable experience for all customers.

Overview

14
14
years of professional experience

Work History

Manager

The Breakfast Boys
04.2024 - Current


  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Handled cash accurately and prepared deposits.
  • Collaborated with the General Manager on ideas to increase brand awareness and drive sales growth.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.

Floor Manager/General Manager

Fin and Feathers Restaurant
07.2022 - 05.2024


  • Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
  • Reduced labor cost by 8% through efficient scheduling.
  • Managed team of 25+ employees to maintain smooth-running operations.
  • Managed store inventory and stock levels to maintain availability of products.
  • Reduced food waste by 15%, and liquor cost by 10%, through better inventory management and portion control, leading to increased profitability.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Coordinated with vendors to ensure competitive pricing on food and alcohol.
  • Interview, hire, schedule, train new employees, motivating employees to be productive and engaged in work resulting in a lower turnover rate.

Food and Beverage Manager

Renaissance Hotel
03.2020 - 08.2023
  • Developed training programs for staff to ensure consistent service quality and product knowledge.
  • Collaborated closely with executive chef to develop innovative seasonal menus.
  • Cultivated a positive work environment that supported employee retention efforts alongside professional development initiatives.
  • Implemented safety protocols for proper food handling, storage, and sanitation procedures to maintain a safe working environment.
  • Coordinated employee schedules, payroll and new hire training.

Direct Care Staff

Open Arms Group Home
03.2018 - 05.2022
  • Serve as a mentor
  • Provide care and safety for youth
  • Maintain a safe environment
  • Build healthy relationships that empowers youth

Teacher Counselor

Youth Villages: Inner Harbour
08.2017 - 09.2019
  • Serve as a mentor
  • Provide care and safety for at risk youth
  • Maintain a safe work environment
  • Build relationships with adolescent youth

Food and Beverage Area Supervisor

Cedar Point Fairs
05.2013 - 08.2015
  • Provide great customer service
  • Managed a safe work environment
  • Executed Cashier Transactions
  • Manage a number of locations (bar, food stands, upscale dining)

Crew Trainer

McDonalds
07.2011 - 01.2013
  • Provide great guest service
  • Train new crew members
  • Executed Cashier Transactions

Education

Highschool Diploma -

Thomas M. Cooley High School
Detroit, MI
01.2010

Skills

  • Computer Skill(Microsoft word, excel, PowerPoint)
  • P&L knowledge
  • Bartending
  • Ability to build healthy long lasting relationships
  • The ability to work with different kinds of people
  • Openness to adjust and find solutions
  • Time management
  • Customer service
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Multitasking and organization
  • Training and mentoring
  • Inventory management
  • Shift scheduling
  • Inventory control
  • POS systems
  • Team motivation
  • Recruiting and hiring
  • Accurate cash handling
  • Documentation and reporting
  • Payroll management
  • Bank and safe deposits

Affiliations

  • Employee of the week (12x)
  • Employee of the month (8x)
  • Member of Kappa Alpha Psi Fraternity November 2012-current
  • Member of BSU(Black Student Union) October 2013-2016
  • Member of YBMSN(Young Black Men Support Network) November 2010-2016
  • Adult/Pediatric CPR and First Aid Certified
  • CSM and CPI Certified
  • Stewards of Children
  • TIPS Certified
  • ServSafe Certified

Timeline

Manager

The Breakfast Boys
04.2024 - Current

Floor Manager/General Manager

Fin and Feathers Restaurant
07.2022 - 05.2024

Food and Beverage Manager

Renaissance Hotel
03.2020 - 08.2023

Direct Care Staff

Open Arms Group Home
03.2018 - 05.2022

Teacher Counselor

Youth Villages: Inner Harbour
08.2017 - 09.2019

Food and Beverage Area Supervisor

Cedar Point Fairs
05.2013 - 08.2015

Crew Trainer

McDonalds
07.2011 - 01.2013

Highschool Diploma -

Thomas M. Cooley High School

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Deondre Love