Deonna Mccurtis
Atlanta
Summary
Skilled private security officer possessing relevant experience navigating complex environments and ensuring safety. Known for exceptional decision-making skills, quick response time, and ability to handle high-pressure situations with professionalism. Previous roles have emphasized strength in conflict resolution, surveillance techniques, and strong interpersonal communication. Consistent impact on previous workplaces by maintaining an environment of safety and reducing incidents through strategic planning and execution of security measures.
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
Work History
Private Security Officer
AGI Security
Atlanta
02.2026 - Current
- Conducted routine patrols to identify potential security risks and hazards.
- Collaborated with law enforcement during incidents to maintain order and safety.
- Confirmed identity of individuals
Registered Behavior Technician
Blossom Aba therapy
Kennesaw
03.2024 - 12.2025
- Implemented individualized treatment plans for clients with behavioral challenges.
- Collaborated with therapists to adjust strategies for diverse client needs.
- Trained new staff on procedures and best practices in behavior intervention.
Customer Service
Chime Solutions
Morrow
03.2022 - 10.2024
- Created detailed reports for customer service related issues.
- Provided guidance and support to customer service representatives.
- Resolved customer service issues to ensure customer satisfaction.
- Greeted guests and provided friendly customer service.
- Provided excellent customer service to guests attending events.
- Created reports on customer service performance metrics.
- Provided customer service assistance to guests and employees.
- Provided customer service at the register when needed.
- Provided technical support for customer service representatives.
- Resolved customer service issues in an efficient manner.
Security Officer
Securitas Security Services
Union City
02.2019 - 03.2021
- Monitored premises to ensure safety and security of all individuals.
- Responded promptly to alarms and incidents, ensuring swift resolution of issues.
- Assisted in the training of new security personnel on protocols and procedures.
- Provided excellent customer service by addressing visitor inquiries effectively.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored surveillance cameras and responded to suspicious activity.
Supervisor
Staples warehouse
Lithia Springs
06.2017 - 08.2019
- Supervised daily warehouse operations and ensured efficient workflow.
- Managed inventory control and organized
- Implemented process improvements to
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
Education
Kalamazoo Central
Kalamazoo, MISkills
- Surveillance monitoring
- Incident response
- Security risk assessment
- Access control
- Time management
- Team leadership
- Report writing
- Documentation and reporting
- Workflow management
- Priority management
- Coaching and mentoring
Timeline
Private Security Officer
AGI Security
02.2026 - Current
Registered Behavior Technician
Blossom Aba therapy
03.2024 - 12.2025
Customer Service
Chime Solutions
03.2022 - 10.2024
Security Officer
Securitas Security Services
02.2019 - 03.2021
Supervisor
Staples warehouse
06.2017 - 08.2019
Kalamazoo Central