Dermund Stewart
Stockbridge
Summary
Customer-Focused | Operational Strategist | Relationship Builder | Sales-Enabling Leader Versatile and results-oriented professional with a dynamic background in operations, production management, and customer-facing roles. Adept at bridging technical operations with business development and client engagement, providing consultative solutions that drive revenue growth, enhance customer satisfaction, and streamline processes. Known for aligning cross-functional teams, exceeding sales targets, and leading transformation initiatives that deliver measurable business impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Production & Shipping Supervisor
Georgia-Pacific
05.2024 - Current
- Lead cross-functional teams of 30+ in high-output manufacturing operations, ensuring seamless coordination between production, logistics, and shipping.
- Deliver data-informed improvements that enhance output and product quality while reducing waste and downtime.
- Manage customer fulfillment through proactive logistics planning and on-time shipping performance.
- Present daily reports and insights to executive leadership to support decision-making and continuous improvement.
Converting Supervisor
Boxes LLC
11.2023 - 05.2024
- Developed and implemented full-spectrum training programs to boost new hire readiness and productivity.
- Resolved high-impact customer issues, boosting client retention and satisfaction metrics.
- Streamlined production workflows and increased uptime via strategic leadership and process standardization.
Corrugator Production Leader/Manager
WestRock Packaging
04.2023 - 08.2023
- Delivered a $100K boost to earnings through waste reduction and operational efficiencies.
- Mentored and coached staff in best practices, safety compliance, and continuous improvement.
- Drove process analysis initiatives that produced a measurable increase in throughput and product quality.
Inbound Sales Consultant
Chime Solutions
10.2022 - 04.2023
- Surpassed sales targets consistently through consultative approaches and proactive client engagement.
- Boosted customer loyalty and conversion rates through personalized service and value-based solutions.
- Supported pipeline growth with outreach strategies and upsell/cross-sell initiatives.
Corrugator Supervisor
Georgia-Pacific
03.2019 - 08.2022
- Reduced turnover and enhanced product quality through process restructuring and team development.
- Introduced lean methodologies that decreased waste and improved operational output.
- Developed and enforced standard operating procedures that increased efficiency and reduced variance.
Firefighter
Thomasville Fire Rescue
10.2014 - 05.2015
- Responded to high-stress emergency situations with decisive leadership and technical skill.
- Trained and mentored new volunteers in safety, equipment handling, and response protocols.
Education
MBA - Business Administration
University of Arizona Global Campus
08.2025
Master's - Organizational Management
University of Arizona Global Campus
01.2024
Master's - Information Systems Management
University of Arizona Global Campus
01.2023
B.A. - Operational Management & Analysis
Ashford University
01.2021
Skills
- Client Relationship Management
- Consultative Selling
- Strategic Operations Planning
- CRM & Technology Integration
- Process Optimization
- Cross-Functional Leadership
- Sales Enablement
- Data-Driven Decision Making
- Performance Coaching
- Continuous Improvement
- Quality & Compliance Assurance
- Customer Success
Certification
Certified Lean Six Sigma Green Belt
Timeline
Production & Shipping Supervisor
Georgia-Pacific
05.2024 - Current
Converting Supervisor
Boxes LLC
11.2023 - 05.2024
Corrugator Production Leader/Manager
WestRock Packaging
04.2023 - 08.2023
Inbound Sales Consultant
Chime Solutions
10.2022 - 04.2023
Corrugator Supervisor
Georgia-Pacific
03.2019 - 08.2022
Firefighter
Thomasville Fire Rescue
10.2014 - 05.2015
Master's - Organizational Management
University of Arizona Global Campus
Master's - Information Systems Management
University of Arizona Global Campus
B.A. - Operational Management & Analysis
Ashford University
MBA - Business Administration
University of Arizona Global Campus
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