Derrick Wright
Brunswick
Summary
Results-focused and decisive professional commanding more than 10 years of hands-on leadership in multifamily facilities maintenance with a solid history of delivering top quality customer service. Team-oriented and accountable with successful achievement in improving processes, controlling cost, resolving complex issues, developing and maintaining key relationships, building high-caliber teams and delivering large scale projects with strict time and budget requirements. Quality driven and safety conscious manager who thrives in evolving and high-pressure environments. Adaptable and self-motivated leader exhibiting strong supervisory, technical and organizational skills.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Anderson Enerprises
Brunswick GA
06.2023 - Current
- Conducted routine inspections and preventive maintenance on HVAC systems, plumbing, and electrical systems.
- Diagnosed mechanical issues and performed repairs to minimize downtime and operational disruptions.
- Collaborated with team members to streamline maintenance processes and improve equipment reliability.
- Trained junior technicians on safety protocols and proper use of tools and equipment.
Warehouse/Delivery Manager
Grayco Incorporated
Beaufort, SC
01.2021 - 01.2022
- Maintained the inventory for the furniture warehouse
- Scheduled deliveries and delivered furniture to our customers
- Managed resources effectively to avoid unnecessary delivery delays.
- Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
- Implemented risk mitigation strategies to minimize potential disruptions caused by unforeseen events or issues.
- Managed project timelines and resources to ensure timely completion of delivery initiatives.
- Fielded customer questions and complaints and rectified issues.
- Reduced customer complaints by implementing proactive communication strategies with clients.
Director of Facilities
Winn Residential Military Housing Services
Beaufort, SC
01.2019 - 01.2021
- Managed day to day operations (as listed below); to include warehouse operations
- Responsible for a multi-million dollar maintenance department budget
- Ensure all reports are accurate prior to dissemination to upper management, in accordance with requested time parameters
- Directed facility operations to ensure compliance with military housing standards and regulations.
- Oversaw maintenance schedules, reducing service disruptions through proactive planning and resource allocation.
- Led cross-functional teams in executing major renovation projects, enhancing living conditions for residents.
- Ensured safe work environment through adherence to OSHA standards and regular safety audits.
- Coordinated emergency response plans, ensuring readiness and safety for all housing occupants during crises.
- Implemented energy conservation initiatives, leading to significant savings on utility bills.
- Maintained accurate records of all facilities'' assets and ensured proper documentation of maintenance activities.
- Developed and managed an annual facilities budget, optimizing resource allocation and minimizing expenses.
Service Manager
Winn Residential Military Housing Services
Beaufort, SC
01.2005 - 01.2019
- Manage day to day operations of providing maintenance services to over 1,500 Active Duty Military and their families, Department of Defense employees and Military Retirees
- Locations include Marine Corps Recruit Depot, Parris Island, Marine Corps Air Station, Beaufort and Beaufort Naval Hospital, Beaufort, SC
- Winner's Circle Award recipient for Maintenance Management excellence 2009
- Maintained a high SatisFacts portfolio score and CEL survey results to include Crystal Awards and A-List Awards
- Supervised inventory warehouse, fleet maintenance vans and trucks and large equipment inventory
- Coordinated with team to create schedules, work assignments, and on duty call coverage
- Reviewed all resident service request for trouble shooting, compliance and resident satisfaction
- Reduced overall maintenance expense 20% by reducing subcontract labor in place of in house trained technicians, contract negotiations and strategic planning
- Supervised all annual and semi-annual preventive maintenance and safety inspections
- Strictly enforced all environmental and safety procedures to ensure the well being with our residents, subcontractors, property management and maintenance team
- Coordinated with property management for occupied renovations, inspections and repairs
- Built and maintained a professional and trusting relationship with clients, partnerships, Department of Navy, NAVFAC and local Military Housing Offices and Command
- Spearheaded the hiring and development of subject matter experts for heating and air conditioning, carpentry, plumbing, electrical, masonry, painting, water management of pools, irrigation, landscaping and general maintenance
- 2018 Winn Lead inductee
- 2018 Passion for Excellence award recipient
- Contributed to the development of annual budgets; conducted physical assessments for capital improvement recommendations and development of long term recapitalization plans
- Served on various committees to include Employee and Resident Safety Committee, Safety Leadership Committee, Service Order Committee and Employee Survey Committee
- Managed all activities in various computer software programs to include Yardi, ICFA inventory system, Call Max, and Asset Management software
- 2020 Winn Lead graduate
Maintenance Technician
All Star Maintenance
Hawaii/Norfolk, VA
01.1995 - 01.2005
- Performed daily operational maintenance to include installation of counter tops, cabinets, drywall, linoleum, carpet, tiles and gutters
- Tested all functions of electrical and plumbing; repaired or replaced as appropriate
- Proficient in the monitoring, operation and repair of steam-driven equipment such as condensation pumps, water evaporators, oil purifiers and various types of condensers
- Experienced in the renovation and construction of single family homes, townhomes and apartments
- Proficient in pouring, surfacing and leveling concrete slab sub-flooring
- Promoted to Service Manager in late 2005 and transferred Tri-Command Military Housing in Beaufort, SC as a third-party maintenance provider
Education
High School Diploma -
Columbia School of Broadcasting
Skills
- Core Training & Development
- Yardi Property Management Software
- Property Management
- Safety & Regulatory Compliance
- Budget Management
- Crisis Communication
- Productivity and Performance Improvements
- Cost Saving Strategies
- Quality Assurance
- Troubleshooting
- Union Negotiations and Management
- Process Improvement
- Staff Training & Coaching
- Client and Vendor Relations
- Inventory Management
- Contract Negotiations
Certification
- Machinist Mate Class “A” School
- Certified Manager of Maintenance
- Certification of Mold and Moisture, Treatment and Abatement
- Certification of Fair Housing, Sexual and Harassment and Work Place Diversity, Grace Hill
- Playground Safety Inspections Certification Course
- Lead Renovation, Repair and Painting Certification Course
- Certificate of Appreciation
- CPR Qualified
Timeline
Maintenance Technician
Anderson Enerprises
06.2023 - Current
Warehouse/Delivery Manager
Grayco Incorporated
01.2021 - 01.2022
Director of Facilities
Winn Residential Military Housing Services
01.2019 - 01.2021
Service Manager
Winn Residential Military Housing Services
01.2005 - 01.2019
Maintenance Technician
All Star Maintenance
01.1995 - 01.2005
High School Diploma -
Columbia School of Broadcasting