Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deshontre Laster

Atlanta

Summary

Dynamic Leave of Absence Coordinator at Sedgwick CMS with expertise in FMLA and case management. Proven track record in resolving complex employee leave issues while ensuring compliance with regulations. Strong administrative skills complemented by exceptional customer service, enhancing operational efficiency and employee satisfaction. Committed to maintaining accurate records and facilitating smooth return-to-work processes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

18
18
years of professional experience

Work History

Leave of Absence Coordinator

Sedgwick CMS
Lexington
03.2020 - Current
  • Reviewed and processed employee leave of absence requests in accordance with applicable federal, state, and local laws.
  • Coordinated return-to-work activities for employees returning from a leave of absence.
  • Collaborated with payroll department to ensure accuracy in tracking hours taken as part of approved leaves of absence.
  • Drafted letters notifying employees about their approved leaves of absences.
  • Resolved any issues that arose relating to an employee's request for a Leave of Absence.
  • Monitored employee leave balances and notified managers when employees were near their maximum allowable time off.

CDA (Assistant Teacher)

Chattahoochee YMCA Head-start
Atlanta
09.2018 - 02.2020
  • Assisted with the development of children's cognitive, physical and social skills through activities such as art projects, outdoor play, and group games.
  • Supervised up to 10 children at one time during classroom activities and field trips.
  • Attended professional development workshops in order to stay current on best practices within early childhood education.
  • Kept classrooms clean and organized according to state regulations.

Medical Records Retrieval Specialist

Chart Request
Atlanta
11.2017 - 08.2018
  • Processed daily medical record request via walk-in, fax, and Chart Request platform
  • Met daily production goals with minimum to no rejections
  • Transferred specific records from storage database unto platform for requester electronically
  • Ensured all confidentiality, proper legal procedure and valid authorizations are in place per request

Document Preparer

Iron Mountain (Randstad)
Atlanta
09.2016 - 08.2017
  • Assisted with the organization of documents through unboxing and organizing confidential information
  • Operated standard office equipment to scan, copy and dispose of documents

Data Entry

Bank of America (Randstad)
College Park
08.2015 - 06.2016
  • Recorded weekly financial contributions from customers and processed weekly transactions and balance totals
  • Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.
  • Verified and logged in deadlines for responding to daily inquiries and managed confidential legal and tax forms.

Housekeeping & Stewarding

United Services Company
Atlanta
08.2014 - 07.2015
  • Provided high quality sanitation services for hotels through effective use of commercial cleaning techniques
  • Cleaned over 15 rooms daily and held inspections to ensure they meet company standards

Data Entry Clerk (Finance)

HLCC
Hampton
08.2007 - 08.2014
  • Created monthly reports for records, closed terminated records, and completed record filing
  • Updated departmental S.O.P and database to accurately reflect the current practices
  • Recorded weekly contributions from each contributor for yearly tax document

Education

H.S. Diploma -

Stone Mountain High School
Stone Mountain, GA

Skills

  • Customer Service
  • Administrative
  • Account Reconciliation
  • Billing Protocol
  • Microsoft Office Suite
  • Typing
  • Records Storage/Management
  • Case management
  • FMLA expertise
  • Insurance claims
  • Leave of absence administration
  • Classroom Management

Timeline

Leave of Absence Coordinator

Sedgwick CMS
03.2020 - Current

CDA (Assistant Teacher)

Chattahoochee YMCA Head-start
09.2018 - 02.2020

Medical Records Retrieval Specialist

Chart Request
11.2017 - 08.2018

Document Preparer

Iron Mountain (Randstad)
09.2016 - 08.2017

Data Entry

Bank of America (Randstad)
08.2015 - 06.2016

Housekeeping & Stewarding

United Services Company
08.2014 - 07.2015

Data Entry Clerk (Finance)

HLCC
08.2007 - 08.2014

H.S. Diploma -

Stone Mountain High School

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Deshontre Laster