Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Destinee Cousins

Bonaire

Summary

Professional with experience in front-line customer service, adept at creating welcoming environments and ensuring smooth operations. Skilled in multitasking, handling inquiries, and resolving issues efficiently. Strong team player focused on collaboration and achieving results, adaptable to changing needs and priorities. Known for reliability, excellent communication skills, and positive attitude.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Adjunct Professor

Minot State University
06.2024 - 05.2025
  • Taught Introduction to Psychology courses, providing instruction to approximately 100 undergraduate students.
  • Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
  • Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
  • Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
  • Used exams, quizzes and assignments to assess student comprehension.
  • Boosted class participation rates by fostering a positive and collaborative learning environment.

Front of House Employee

ASK Fitness
09.2023 - 05.2025
  • Maintained a clean and welcoming environment for guests, contributing to positive workout/gym experiences.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the gym was ready for optimal operations each day.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.

Substitute Teacher

Minot Public Schools
08.2023 - 05.2025
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Sales Associate

Bath & Body Works
07.2023 - 05.2025
  • Organized displays and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by providing floorset support.
  • Temporary/seasonal key holder.

Security Forces Journeyman

United States Air Force
04.2013 - 04.2023
  • 40+ hours per week
  • Duties, Accomplishments, and Related Skills:
  • - Shepard Air Force Base Airmen of the Quarter (2014), Lajes Air Field Airman of the Second Quarter (2022)
  • - Good Conduct Metal, National Defense Service Metal, Nuclear Deterrence Operations Service Metal
  • - Presidential Volunteer Service Metal Silver (2021), Presidential Volunteer Service Metal Gold (2022)
  • - Patrol duty, Nuclear Surety, administrative support, contract management, dispatch
  • - Developed plans, policies, procedures, and detailed instructions to implement Security Forces operational procedures and programs
  • - Planned, organized, and scheduled Security Forces activities
  • - Provided oversight, guidance, and assistance to commanders and senior leaders regarding the application of information, personnel, and physical security programs.
  • - Managed installation access operations
  • - Trained and supervised junior personnel and augmentees
  • - Provided on-scene supervision for responding US Government and US Air Force first responders.
  • - Analyzed reports and statistics to provide innovative recommendations for commanders and senior leaders
  • - Planned and conducted inspections and evaluations to assess the effectiveness of Security Forces personnel, programs, and operations

Education

Master of Arts - Forensic Psychology

The Chicago School of Professional Psychology
Chicago, IL
01.2022

Master of Arts - Legal Studies

The Santa Barbara and Ventura Colleges of Law
Santa Barbara, CA
01.2022

Bachelor of Arts - Forensic Psychology

Southern New Hampshire University
Hookset, NH
01.2020

Associate’s Degree - Criminal Justice

The Community College of the Air Force
Gunter Air Force Base, AL
01.2017

Skills

  • Asset Protection
  • Evidence Management
  • Interviewing
  • Investigations
  • Security Screening
  • Supervision
  • Professional networking
  • Active learning

Certification

  • SECRET Security Clearance
  • Nuclear Surety Certification

Timeline

Adjunct Professor

Minot State University
06.2024 - 05.2025

Front of House Employee

ASK Fitness
09.2023 - 05.2025

Substitute Teacher

Minot Public Schools
08.2023 - 05.2025

Sales Associate

Bath & Body Works
07.2023 - 05.2025

Security Forces Journeyman

United States Air Force
04.2013 - 04.2023

Master of Arts - Legal Studies

The Santa Barbara and Ventura Colleges of Law

Bachelor of Arts - Forensic Psychology

Southern New Hampshire University

Associate’s Degree - Criminal Justice

The Community College of the Air Force

Master of Arts - Forensic Psychology

The Chicago School of Professional Psychology

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Destinee Cousins