Destinee Smith

• Administered advanced life support techniques to stabilize patients in critical condition.
• Coordinated with emergency response teams to ensure timely and efficient patient transport.
• Evaluated patient conditions using diagnostic tools and communicated findings to medical personnel.
• Mentored junior EMTs on best practices for emergency care and scene management.
• Trained staff on the use of specialized medical equipment and safety procedures.
• Collaborated with healthcare providers to develop treatment plans based on assessed needs.
• Enhanced team efficiency through clear communication and collaboration with fellow EMTs and medical professionals.
• Delivered life-saving interventions for critically ill patients with advanced airway management techniques.
• Collaborated with dispatchers to improve response times, optimizing routes for quicker access to patients in need.
• Developed strong relationships with local hospitals and healthcare providers, fostering positive working environments for seamless patient transitions.
• Contributed to departmental quality improvement initiatives, identifying areas for potential growth or enhancement in service delivery.
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• Supervised daily operations of medical assistance team, ensuring adherence to protocols and patient care standards.
• Trained and mentored junior medical assistants, fostering professional development and enhancing team efficiency.
• Implemented streamlined patient intake processes, reducing wait times and improving overall patient satisfaction.
• Coordinated communication between physicians, patients, and administrative staff to facilitate optimal care delivery.
• Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
• Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
• Taught patients about medications, procedures, and care plan instructions.
• Documented patient information in EMR and prepared paperwork for medical staff.
• Audited samples and refrigerated medications to verify freshness and remove any expired packages.

I was the team lead in the pediatric emergency room. I trained every medical assistant that came through to work in the ER. I was very proficient and EKGs, straight sticks, specimen, collections, stocking, making schedules, teaching classes, casting cast removals, pen, needle, removals, splinting, and DME work as II enjoyed being a supervisor.

• Trained and mentored new Patient Care Technicians on best practices and patient care protocols.
• Implemented standardized procedures to enhance workflow efficiency and patient safety.
• Conducted regular assessments of team performance, providing constructive feedback for continuous improvement.
• Collaborated with nursing staff to coordinate patient care plans and improve overall service delivery.
• Developed educational materials to support ongoing staff training and competency evaluations.
• Oversaw adherence to compliance standards, ensuring quality of care met regulatory requirements.
• Enhanced PCT trainee skills by developing comprehensive simulation exercises and hands-on practice sessions.
• Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.
• Promoted a culture of excellence within the PCT program by setting high expectations for both academic achievement and professional conduct among students.
• Mentored PCT students, providing individualized guidance and support to help them achieve their career goals.
• Evaluated PCT student performance, offering constructive feedback to facilitate continuous improvement and growth.
• Empowered PCT trainees with confidence to handle complex patient care scenarios through simulation-based learning experiences.
• Optimized patient care techniques, sharing best practices and latest advancements in patient care with trainees.

• Assisted in preparing patients for orthopedic procedures, ensuring comfort and safety throughout the process.
• Collaborated with healthcare teams to maintain accurate patient records and documentation for treatment plans.
• Monitored and maintained orthopedic equipment, ensuring compliance with safety standards and operational protocols.
• Trained new technicians on best practices for patient care and equipment handling within a clinical setting.
• Mentored junior staff, fostering skill development in orthopedic techniques and patient interaction strategies.
• Led initiatives to streamline inventory management of orthopedic supplies, reducing waste and optimizing resources.
• Developed training materials to enhance knowledge sharing among team members regarding emerging orthopedic technologies.
• Set up orthopedic fracture tables for casting procedures and applied variety of plaster and fiberglass casting, splints, braces, soft goods and skin and skeletal traction.
• Measured and fit crutches and canes and instructed patients on proper crutch and cane walking.
• Decontaminated all equipment, instruments and supplies and cleaned and stocked carts, rooms and changed linen, as required.
• Prepared and passed instruments, sutures and supplies needed in operative procedure and maintained correct count.
• Supported physicians in providing high-quality care by accurately measuring, fitting, and adjusting orthopedic appliances as needed.