Destini Miller
Atlanta
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level certified medical assistant position. Ready to help team achieve company goals. Also to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Georgia Obstetrical & Gynecological
08.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Billing Lead
Hyatt Place Atlanta Downtown
07.2022 - 07.2023
- Cash handling and payment reconciliation
- Coordinate guest inquiries and personnel calls to correct departments and management.
- Handled tasks and responsibilities for front office employees during prolonged of understaffing.
- Coordinated with housekeeping staff and maintenance to resolve issues with guest rooms.
- Provided efficient solutions for guest issues on shift with consistent survey scores
- Prepared weekly employee work schedules to meet operational needs.
- Assisted in front desk supervisor tasks, including kitchen and bar inventory, guest reconciliation and new hire training
- Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
Medical Assistant
Greater Atlanta Obgyn
03.2023 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs, complaint at intake, and health history for patients in office.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Verification Specialist
RNN Group
10.2021 - 07.2022
- Maintaining the high volume of incoming calls while working to verify consumer employment
- Verifies current employment and account statuses for government agencies, loan originators and others within the financial industry
- Verifies employment status for companies with permissible purpose, defined by the credit bureau definition
- Their permissible purpose must meet FCRA requirements.
Patient Access Representative
Grady Hospital
11.2019 - 10.2021
- Schedule appointments, Review authorization for accuracy, including review and verification of patient account info
- Organized patient records and database to facilitate information storage and retrieval.
- Followed document protocols to safeguard confidentiality of patient records.
- Makes and screen incoming/outgoing calls and correspondence and assisted with clinic and patient flow
- Maintain in-clinic patient care, to include screening, addressing routing and returning all call in a timely manner
- Triaged all incoming calls informing doctors of patient health status, medicine refills, hospitalization and new patients
Administrative Assistant
T& M Affordable
10.2017 - 12.2019
- Provided prompt and courteous service while closing sales
- coordinated all guest inquiries and closing calls to relevant personnel
- Interacted with vendors, contractors and professional services to make orders, schedule service calls and communicate guest requests
- Admin lead and office supervisor responsible for all record keeping
Education
Certified Medical Assistant
United Education Institute
Morrow, GA07.2023
High School Diploma -
Chapel Hill High School
Douglasville, GA05.2019
Skills
- Electronic Health Records Systems
- Patient Registration
- Charting Expertise
- Proper Sterilization Techniques
- Sterile Procedures and Techniques
- Human Anatomy and Physiology
- Assisting with Physical Exams
- Blood and Tissue Collection
- Sterilize Instruments
- Venipuncture Expertise
- Phlebotomy
- Hotel Reservation Systems
- Check-In and Check-Out Procedures
- Room Assignments
- Cash Handling
- Time Management
- Sales Expertise
- Customer Service Management
- Word Processing
- Scheduling
- File Management
Certification
Certified Medical Assistant
Phlebotomy
CPR-BLS
HIPPA
OSHA
EMR
Timeline
Medical Assistant
Georgia Obstetrical & Gynecological
08.2023 - Current
Medical Assistant
Greater Atlanta Obgyn
03.2023 - 06.2023
Billing Lead
Hyatt Place Atlanta Downtown
07.2022 - 07.2023
Verification Specialist
RNN Group
10.2021 - 07.2022
Patient Access Representative
Grady Hospital
11.2019 - 10.2021
Administrative Assistant
T& M Affordable
10.2017 - 12.2019
Certified Medical Assistant
United Education Institute
High School Diploma -
Chapel Hill High School
Certified Medical Assistant
Phlebotomy
CPR-BLS
HIPPA
OSHA
EMR
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