Destini Miller
East point
Summary
Hardworking and motivated job seeker with strong organizational skills, seeking an entry-level position to contribute to team success and support company goals. Eager to obtain a full-time role that offers professional growth while utilizing strong interpersonal communication, time management, and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Peachtree Occupational Medicine
College Park, GA
10.2024 - 07.2025
- Administered patient vital signs and medical histories to ensure comprehensive care delivery.
- Assisted physicians in conducting examinations and procedures, enhancing efficiency of patient flow.
- Managed electronic health records with precision, ensuring data accuracy and compliance with regulations.
- Educated patients on treatment plans and preventive care, fostering improved health outcomes.
Certified Medical Assistant
Georgia Obstetrical & Gynecological
Sandy Springs, GA
08.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs, complaint at intake, and health history for patients in office.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Billing Lead
Hyatt Place Atlanta Downtown
Atlanta, GA
07.2022 - 07.2023
- Cash handling and payment reconciliation
- Coordinate guest inquiries and personnel calls to correct departments and management.
- Handled tasks and responsibilities for front office employees during prolonged of understaffing.
- Provided efficient solutions for guest issues on shift with consistent survey scores
- Prepared weekly employee work schedules to meet operational needs.
- Assisted in front desk supervisor tasks, including kitchen and bar inventory, guest reconciliation and new hire training
Verification Specialist
RNN Group
Atlanta, GA
10.2021 - 07.2022
- Maintaining the high volume of incoming calls while working to verify consumer employment
- Verifies current employment and account statuses for government agencies, loan originators and others within the financial industry
- Verifies employment status for companies with permissible purpose, defined by the credit bureau definition
- Their permissible purpose must meet FCRA requirements.
Patient Access Representative
Grady Memorial Hospital
Atlanta, GA
11.2019 - 10.2021
- Schedule appointments, Review authorization for accuracy, including review and verification of patient account info
- Organized patient records and database to facilitate information storage and retrieval
- Makes and screen incoming/outgoing calls and correspondence and assisted with clinic and patient flow
- Maintain in-clinic patient care, to include screening, addressing routing and returning all call in a timely manner
- Triaged all incoming calls informing doctors of patient health status, medicine refills, hospitalization and new patients
Administrative Assistant
T& M Affordable
Atlanta, Ga
10.2017 - 12.2019
- Provided prompt and courteous service while closing sales
- coordinated all guest inquiries and closing calls to relevant personnel
- Interacted with vendors, contractors and professional services to make orders, schedule service calls and communicate guest requests
- Admin lead and office supervisor responsible for all record keeping
Education
Certified Medical Assistant -
United Education Institute
Morrow, GA07-2023
High School Diploma -
Chapel Hill High School
Douglasville, GA05-2019
Skills
- Electronic Health Records Systems
- Patient Registration
- Charting Expertise
- Proper Sterilization Techniques
- Sterile Procedures and Techniques
- Human Anatomy and Physiology
- Assisting with Physical Exams
- Blood and Tissue Collection
- Venipuncture Expertise
- Phlebotomy
- Hotel Reservation Systems
- Check-In and Check-Out Procedures
- Room Assignments
- Cash Handling
- Time Management
- Sales Expertise
- Customer Service Management
- Word Processing
- Scheduling
- File Management
- HIPAA Compliance
- Medical Terminology
Certification
Certified Medical Assistant
Phlebotomy
CPR-BLS
HIPPA
OSHA
EMR
Timeline
Certified Clinical Medical Assistant
Peachtree Occupational Medicine
10.2024 - 07.2025
Certified Medical Assistant
Georgia Obstetrical & Gynecological
08.2023 - Current
Billing Lead
Hyatt Place Atlanta Downtown
07.2022 - 07.2023
Verification Specialist
RNN Group
10.2021 - 07.2022
Patient Access Representative
Grady Memorial Hospital
11.2019 - 10.2021
Administrative Assistant
T& M Affordable
10.2017 - 12.2019
High School Diploma -
Chapel Hill High School
Certified Medical Assistant -
United Education Institute