Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Destinie Barksdale

Snellville

Summary

Professional with robust experience in hospitality management, prepared for this role. Proven track record in optimizing front office operations, enhancing guest satisfaction, and streamlining processes. Strong focus on team collaboration and achieving results. Skilled in staff training, conflict resolution, and multitasking with a flexible approach to changing needs. Reliable and efficient, ensuring smooth daily operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Orthodontic Technician

Great Expressions
05.2024 - Current
  • Ensured all dental instruments and equipment were thoroughly cleaned and sterilized to maintain a safe and hygienic environment for patients.
  • Maintained an organized supply area by effectively stocking necessary orthodontic materials and ensuring adequate inventory levels at all times.
  • Assisted in managing patient records, including taking X-rays and impressions, which are crucial for developing treatment plans.
  • Skillfully deboned braces and manufactured retainers, ensuring patient satisfaction with their orthodontic results.
  • Participated in bonding procedures and routine periodic adjustments to braces, collaborating closely with orthodontists to optimize patient care.
  • Managed the application and adjustment of various orthodontic appliances, providing chair-side assistance to enhance patient comfort and procedural efficiency.
  • Provided direct support to orthodontists during procedures, ensuring a smooth workflow and positive patient experiences.

Assistant Manager

Georgia Dermatology Partners
11.2022 - 05.2024
  • Efficiently coordinate and manage appointments for patients, optimizing staff workloads while ensuring seamless service delivery.
  • Foster a positive team environment and maintain effective communication between colleagues and upper management, enhancing operational flow.
  • Engage in prioritizing tasks to meet business needs effectively while managing multiple projects simultaneously.
  • Assist in payroll processing and ensuring employee compensation and benefits accuracy.
  • Oversee inventory levels, manage stock orders, and ensure the timely availability of supplies to support day-to-day operations.
  • Conduct patient insurance verification to ensure accurate billing and reduce claim denials, facilitating timely payments.
  • Implement Team Leadership to employees in meeting performance targets, conducting ongoing training and coaching sessions.
  • Address and resolve operational issues and patient inquiries promptly, maintaining high satisfaction levels.
  • Maintain and organize documentation and administrative processes to streamline operations.
  • Employ analytical skills to evaluate performance metrics and develop strategies for operational improvement.
  • Manage employee schedules to ensure sufficient coverage and responsiveness to workload demands.

Orthodontic Assistant

Sequence Orthodontics
11.2020 - 01.2022
  • Ensured all dental instruments and equipment were thoroughly cleaned and sterilized to maintain a safe and hygienic environment for patients.
  • Maintained an organized supply area by effectively stocking necessary orthodontic materials and ensuring adequate inventory levels at all times.
  • Assisted in managing patient records, including taking X-rays and impressions, which are crucial for developing treatment plans.
  • Skillfully deboned braces and manufactured retainers, ensuring patient satisfaction with their orthodontic results.
  • Participated in bonding procedures and routine periodic adjustments to braces, collaborating closely with orthodontists to optimize patient care.
  • Managed the application and adjustment of various orthodontic appliances, providing chair-side assistance to enhance patient comfort and procedural efficiency.
  • Provided direct support to orthodontists during procedures, ensuring a smooth workflow and positive patient experiences.

Front Office Manager/Dental Assistant/Receptionist

Blissful Dental
11.2018 - 11.2020
  • Led and supervised a team of front office staff, ensuring operational efficiency and high-quality patient service. Responsible for entering payroll accurately and on time.
  • Maintained up-to-date inventory of dental supplies and equipment, placing orders as necessary to ensure uninterrupted office operations.
  • Executed various administrative tasks, including scheduling patient appointments, maintaining accurate patient records, and handling all payment invoices.
  • Answered incoming phone calls and addressed patients’ inquiries, providing information about services, scheduling appointments, and resolving issues.
  • Managed and updated the office's social media platforms, promoting services and engaging with the community to enhance visibility and patient interaction.
  • Prepared and took X-rays of patients as needed and assisted the dentist during procedures, ensuring patients were informed about oral health and comfort throughout their experiences.
  • Ensured all dental instruments were properly sterilized and organized for use, following all infection control protocols to maintain a safe and hygienic environment for patients and staff.

Education

Associates - Dental Assisting/Administrative

FORTIS INSTITUTE
07.2025

Skills

  • Strong organizational skills
  • Multitasking
  • Excellent verbal communication
  • Excellent written communication
  • Strong analytical capabilities
  • Problem-solving capabilities
  • Proficient in time management
  • Customer service oriented
  • Focus on patient/customer satisfaction
  • Experienced with scheduling software
  • Experienced with patient management systems
  • Team leadership
  • Employee motivation techniques
  • Familiarity with payroll software
  • Familiarity with inventory management systems
  • Knowledge of insurance policies
  • Knowledge of verification processes
  • Microsoft Suite

Certification

  • First Aid Certification
  • Registered Dental Assistant
  • CPR Certification

Timeline

Orthodontic Technician

Great Expressions
05.2024 - Current

Assistant Manager

Georgia Dermatology Partners
11.2022 - 05.2024

Orthodontic Assistant

Sequence Orthodontics
11.2020 - 01.2022

Front Office Manager/Dental Assistant/Receptionist

Blissful Dental
11.2018 - 11.2020

Associates - Dental Assisting/Administrative

FORTIS INSTITUTE

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Destinie Barksdale