Destiny Johnson
Savannah
Summary
Talented and Professional Server bringing skills in order management, payment processing and upselling. Staying current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and a positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Hooters Inc.
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server
Carey Hilliard's Restaurant
11.2023 - 06.2024
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
- Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Conducted training sessions for new hires, ensuring consistent level of service across team.
Assistant Manager
Lori's Gifts-Memorial Medical Center
05.2022 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Jenkins High School
Savannah, GA05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Cleanliness standards
- Safe Food Handling
- Active Listening
- Customer Relationship Management (CRM)
Timeline
Server
Hooters Inc.
06.2024 - Current
Server
Carey Hilliard's Restaurant
11.2023 - 06.2024
Assistant Manager
Lori's Gifts-Memorial Medical Center
05.2022 - 09.2022
High School Diploma -
Jenkins High School
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