Destiny Lowe
Leesburg
Summary
Dynamic Medical Data Entry Specialist with proven expertise at Sagility in enhancing data accuracy and efficiency. Skilled in HIPAA compliance and spreadsheet management, I excel in optimizing data entry processes while maintaining high-quality standards. A results-oriented professional dedicated to supporting team performance and improving operational workflows.
Overview
2
2
years of professional experience
Work History
Medical Data Entry Specialist
Sagility
05.2025 - Current
- Followed data entry protocols, rules and regulations.
- Developed and implemented data entry operations.
- Managed and organized documents for data entry tasks.
- Assisted with developing data entry processes.
- Checked for accuracy by verifying data and records.
- Compared transcribed data with source document to detect and correct errors.
- Created spreadsheets for more efficient recordkeeping.
- Utilized techniques for increasing data entry speed.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Compiled, verified accuracy, and sorted information to prepare source data for computer entry.
- Managed time efficiently in order to complete all tasks within deadlines.
Customer Service Representative
TSI
05.2025 - 05.2025
- Cross-trained and backed up other customer service managers.
- Investigated and resolved accounting, service and delivery concerns.
- Implemented and developed customer service training processes.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Customer Service Representative
Afni Inc, Verizon
08.2024 - 01.2025
- Responded to customer requests for products, services, and company information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Created and maintained detailed database to develop promotional sales.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Identified and resolved discrepancies and errors in customer accounts.
- Delivered prompt service to prioritize customer needs.
Education
Nursing
Albany Technical College
Albany, GA12-2027
High School Diploma -
Lee County High School
Leesburg, GA05-2022
Skills
- HIPAA compliance
- Spreadsheet management
- Technical aptitude
- Results orientation
- Medical billing
- Insurance verification
- Medical claims
- Data entry proficiency
- Medical terminology knowledge
Timeline
Medical Data Entry Specialist
Sagility
05.2025 - Current
Customer Service Representative
TSI
05.2025 - 05.2025
Customer Service Representative
Afni Inc, Verizon
08.2024 - 01.2025
Nursing
Albany Technical College
High School Diploma -
Lee County High School